Operations Manager
Uline · Tacoma, WA
- On site
- Full-time
- $160,000 / year
- Tacoma, WA
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Operations Manager
Uline · Tacoma, WA
Morgan Blake
Hiring Manager · h•••••@uline.jobs
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Subject: Interested in the Operations Manager role at Uline
Hi Morgan — I came across the Operations Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Uline stood out because…
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View the original posting ↗
Not recommended alone — most applicants never hear back.
Job highlights
- Lead Washington branch operations across multiple departments.
- Ensure high standards for customer service and facilities.
- Manage recruitment, retention, and employee relations.
- Provide senior management and performance feedback.
- Opportunity to drive excellence in a growing branch.
About the role
Operations Manager - Washington Branch
Drive the delivery of excellence! Apply your expertise to lead and influence a high-performing team as Operations Manager of Uline's rapidly growing Washington branch.
Position Responsibilities
- Oversee operations of Uline’s Washington branch, including the Warehouse, Customer Service, Sales, HR, IT and Facilities departments.
- Supervise branch departments to consistently ensure impeccable customer service.
- Ensure the 1-million-square foot distribution center grounds always exceed company standards.
- Support recruitment and retention of top-tier talent and assist with employee relations.
- Provide hands-on senior management and drive accountability through performance feedback.
Minimum Requirements
- Bachelor’s degree.
- 5+ years experience in operations or general management.
- Warehouse, call center and / or sales experience a plus.
- Experience supervising personnel.
- Limited overnight travel.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Best-in-class, clean, modern facilities.
- First-class fitness center.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. This role is considered safety sensitive for drug testing purposes. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Key skills/competency
- Operations Management
- Team Leadership
- Customer Service
- Warehouse Operations
- Staff Recruitment
- Employee Relations
- Performance Management
- Distribution Center Management
- Sales Management
- HR Support
Skills & topics
- Operations Manager
- General Management
- Warehouse Management
- Distribution Center Management
- Team Leadership
- Customer Service Management
- Staffing
- Employee Relations
- Performance Management
- Logistics
How to get hired
- Tailor your resume: Highlight 5+ years of operations or general management experience, emphasizing supervisory roles and any warehouse, call center, or sales background.
- Showcase leadership skills: Quantify achievements in team management, customer service improvements, and operational efficiency in your application.
- Prepare for interviews: Be ready to discuss your experience in managing diverse departments and driving accountability through performance feedback.
- Understand company culture: Research Uline's family-owned values and commitment to excellence, and demonstrate how your leadership aligns with their mission.
Technical preparation
Master operations and general management principles.,Develop strong team supervision and performance feedback skills.,Familiarize with warehouse and distribution center operations.,Practice strategic planning for departmental oversight.
Behavioral questions
Describe leading diverse operational teams.,How do you ensure high customer service standards?,Discuss your approach to employee retention.,Share an example of driving accountability.
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the salary range for the Operations Manager position at Uline's Washington branch?
- The Operations Manager position at Uline's Washington branch offers a competitive salary range of $96,000 to $160,000 per year. This reflects the significant responsibilities and leadership expected in this role.
- What are the minimum qualifications for the Operations Manager role at Uline?
- To be considered for the Operations Manager role at Uline, you need a Bachelor's degree and at least 5 years of experience in operations or general management. Prior experience supervising personnel is also required, with warehouse, call center, or sales experience being a plus.
- What benefits does Uline offer to its Operations Managers?
- Uline provides comprehensive benefits including complete health insurance coverage, a 401(k) with a 6% employer match starting day one, multiple bonus programs, paid holidays, generous paid time off, and a Tuition Assistance Program for professional continuing education.
- Is the Operations Manager position at Uline remote or on-site?
- All positions at Uline, including the Operations Manager role, are on-site. The Washington branch is located at 3131 Hogum Bay Road NE, Lacey, WA 98516.
- What is the expected travel for the Operations Manager at Uline?
- The Operations Manager role involves limited overnight travel, as indicated in the minimum requirements. Specific details regarding the frequency and purpose of travel would typically be discussed during the interview process.
- How does Uline support employee development for its Operations Managers?
- Uline supports employee development through its Tuition Assistance Program, which covers professional continuing education. This demonstrates their commitment to helping employees grow their skills and advance their careers.
- What is the company culture like at Uline for an Operations Manager?
- Uline is a family-owned company that emphasizes excellence and a strong work ethic. They offer a supportive environment with great benefits and perks, including modern facilities and a fitness center, fostering a productive and engaging workplace.
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