Senior Product Manager - Autonomous Delivery
Uber · New York, NY
- On site
- Full-time
- $211,000 / year
- New York, NY
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Senior Product Manager - Autonomous Delivery
Uber · New York, NY
Casey Reed
Hiring Manager · h•••••@tnl2.jometer.com
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Subject: Interested in the Senior Product Manager - Autonomous Delivery role at Uber
Hi Casey — I came across the Senior Product Manager - Autonomous Delivery opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Uber stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Define consumer journey for autonomous deliveries.
- Create intuitive, trustworthy delivery experiences.
- Lead cross-functional teams for product success.
- Requires 6+ years product management experience.
- Experience with consumer-facing mobile products.
About the role
About The Role
At Uber, we're building a future where autonomous vehicles and human drivers seamlessly work together to make transportation more reliable, affordable, sustainable, and safer. Our vision is one of a hybrid future, with AVs operating alongside drivers and couriers, each bringing their unique capabilities to the table. As the largest on-demand mobility and delivery platform in the world, with our deep expertise in marketplace management, fleet utilization, and local operations - Uber is uniquely positioned to help AV companies deploy and scale their technology globally.
As the Senior Product Manager for Autonomous Delivery Experiences, you will sit at the forefront of human machine interaction. You will be responsible for defining and delivering the end-to-end consumer journey for how consumers order and receive autonomous deliveries from sidewalk robots, on-road autonomous vehicles, and aerial drones.
You will turn a high-tech logistical interaction into an intuitive, delightful, and trustworthy experience. You will solve novel UX challenges, including how Merchants and Eaters smoothly rendezvous with AVs to load and receive their orders.
What The Candidate Will Do
- Deeply Understand Users: dive deep into user archetypes and how they interact with autonomous delivery form factors
- Define the Product Vision: Own the product roadmap for the Eater-facing autonomous delivery lifecycle, including discovery, education, tracking, and the physical handoff
- Build Trust Through UX: Design intuitive experiences that meld robotic capabilities with Eater expectations
- Handle the Unexpected: Architect resilient "unhappy paths" and recovery flows which ensure that, when something goes wrong, consumers have a path to make things right.
- Cross-Functional Leadership: Serve as the connector between the Engineering, Design, Operations, and external AV Partner teams.
Basic Qualifications
- Minimum 6+ years of product management experience, with a track record of shipping consumer-facing mobile products.
- Bachelor's degree or equivalent
- User-Centricity: Deep empathy for the user and experience working closely with Product Designers to solve complex UI/UX interactions.
- Technical Fluency: Ability to discuss API constraints, hardware-software integration, and latency issues with engineering teams and external Partners. You don't need to be a roboticist, but you must be able to speak their language.
- Strategic Execution: Proven ability to break down ambiguous problems into actionable milestones and ship them while working with numerous cross-functional teams.
- Data-Driven: Experience using data to drive product prioritization, setting success metrics, and iterating based on results.
Preferred Qualifications
- Prior experience in robotics or autonomous vehicles
- Strong understanding of multi-sided marketplaces
- Ability to iterate quickly, test hypotheses, be incorrect, and adapt based on results
- A strong consumer intuition where your best guess proves to be correct much more often than not
Key skills/competency
- Product Management
- Autonomous Delivery
- Consumer Journey
- User Experience (UX)
- Robotics
- Machine Interaction
- Product Roadmap
- Data-Driven Decisions
- Cross-Functional Leadership
- Mobile Product Development
Skills & topics
- Product Management
- Autonomous Delivery
- AV
- Robotics
- Consumer Experience
- Mobile Products
- UX Design
- Product Strategy
- Marketplace
- Uber
How to get hired
- Tailor your resume: Highlight product management experience with consumer-facing mobile products and any robotics/AV exposure.
- Showcase technical fluency: Emphasize your ability to discuss technical constraints and integrations with engineering teams.
- Quantify achievements: Use data to demonstrate your strategic execution and user-centricity in previous roles.
- Prepare for interviews: Be ready to discuss your product vision, UX problem-solving, and cross-functional leadership skills.
- Research Uber's mission: Understand their hybrid AV future and how your role contributes to it.
Technical preparation
Study AV technology and UX best practices.,Review API documentation and system integrations.,Practice discussing technical challenges clearly.,Understand fleet management and logistics.
Behavioral questions
Describe a complex UX problem you solved.,How do you build trust in a product?,Share an example of cross-functional leadership.,Discuss a time you handled unexpected issues.
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the primary focus for the Senior Product Manager - Autonomous Delivery role at Uber?
- The primary focus for this Senior Product Manager role at Uber is to define and deliver the end-to-end consumer journey for autonomous deliveries, ensuring an intuitive, delightful, and trustworthy experience for users interacting with sidewalk robots, on-road AVs, and drones.
- What are the minimum qualifications for the Senior Product Manager - Autonomous Delivery position at Uber?
- Minimum qualifications include 6+ years of product management experience with consumer-facing mobile products, a Bachelor's degree or equivalent, strong user-centricity, technical fluency with APIs and hardware-software integration, strategic execution capabilities, and data-driven decision-making experience.
- Does Uber prefer candidates with prior experience in robotics or autonomous vehicles for this role?
- Yes, prior experience in robotics or autonomous vehicles is a preferred qualification for the Senior Product Manager - Autonomous Delivery role at Uber, indicating a strong desire for specialized industry knowledge.
- What kind of UX challenges will the Senior Product Manager - Autonomous Delivery tackle at Uber?
- This role will tackle novel UX challenges related to human-machine interaction in autonomous deliveries, including how users discover, learn about, track, and physically receive orders from AVs, as well as ensuring smooth handoffs between merchants, eaters, and the autonomous vehicles.
- How does Uber envision the future of autonomous delivery, and what is this role's part in it?
- Uber envisions a hybrid future where autonomous vehicles and human drivers work together. This Senior Product Manager role is pivotal in shaping the consumer experience within this vision, focusing on making autonomous delivery ordering and receiving seamless and reliable.
- What does 'Technical Fluency' mean for the Senior Product Manager - Autonomous Delivery role at Uber?
- Technical Fluency means being able to effectively discuss technical constraints like API limitations, hardware-software integration, and latency issues with engineering teams and external partners. While not requiring you to be a roboticist, it means you can communicate and understand their technical language.
- What is the salary range for the Senior Product Manager - Autonomous Delivery role in New York and San Francisco?
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