Receptionist - Royal Beach Club
The Ritz-Carlton Hotel Company, L.L.C. · Manama, Capital Governorate, Bahrain
- On site
- Full-time
- BHD 30,000 / year
- Manama, Capital Governorate, Bahrain
✓ Hiring manager found for this role
Email the hiring manager to get a response.
Get their verified email + an intro that's ready to send.
Receptionist - Royal Beach Club
The Ritz-Carlton Hotel Company, L.L.C. · Manama, Capital Governorate, Bahrain
Casey Reed
Hiring Manager · h•••••@careers.marriott.com
✍️ Your intro emailReady to send
Subject: Interested in the Receptionist - Royal Beach Club role at The Ritz-Carlton Hotel Company, L.L.C.
Hi Casey — I came across the Receptionist - Royal Beach Club opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and The Ritz-Carlton Hotel Company, L.L.C. stood out because…
🔒 Unlock to read & send
✎ Personalized to your résumé after sign-up.
$1 once
Just this hiring manager
Best value
$9/mo
Unlimited — any job, anywhere
- ✓ Verified email of the hiring manager
- ✓ Intro email personalized to your résumé
- ✓ $9/mo = unlimited — any job link
Secure checkout · cancel anytime
View the original posting ↗
Not recommended alone — most applicants never hear back.
Job highlights
- Greet and assist guests with recreation activities.
- Manage facility access, schedules, and information.
- Handle point-of-sale transactions and payments.
- Ensure guest safety and facility cleanliness.
- Uphold Ritz-Carlton service standards.
About the role
About The Role
The Ritz-Carlton Hotel Company, L.L.C. is seeking a Recreation Receptionist to serve as a key resource for all recreation activities facilitated on the property. You will provide information to guests about available recreation facilities, including pools, beach, entertainment zone/game-room, fitness center, and child activities center. Your role will involve encouraging, recruiting, registering, and scheduling guests to participate in recreation activities, while promoting a fun and relaxing atmosphere.
Key Responsibilities
- Promote the rules and regulations of the recreation facilities for guest safety and welfare.
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.
- Provide cashier services when working in facilities that include point of sales transactions.
- Assist with hosting private functions within the recreation facilities with group activities and events.
- Identify situations where guests may not be able to safely participate in an activity and inform supervisor/manager.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Clean and maintain recreational facilities, equipment, and supplies.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others and support the team to reach common goals.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
- Enter and locate work-related information using computers and/or point of sale systems.
- Perform physical tasks including standing, sitting, walking for extended periods, and moving, lifting, carrying, pushing, pulling, and placing objects (up to 25 lbs without assistance, over 25 lbs with assistance).
- Grasp, turn, and manipulate objects, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces and over sloping, uneven, or slippery surfaces, as well as up and down stairs.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Qualifications
- High school diploma or G.E.D. equivalent.
- CPR Certification.
- First Aid Certification.
- Recreation Equipment knowledge.
- Any certification or training required by local and state agencies.
- No related work experience or supervisory experience required.
About The Ritz-Carlton
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. We believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day.
Key skills/competency
- Recreation Receptionist
- Guest Services
- Customer Service
- Cashiering
- Facility Maintenance
- Emergency Response
- Sales
- Teamwork
- Communication
- Hospitality
Skills & topics
- Recreation
- Receptionist
- Guest Services
- Customer Service
- Hospitality
- Bahrain
- Full Time
- CPR
- First Aid
- Luxury Hotel
How to get hired
- Tailor your resume: Highlight customer service, communication, and any relevant certifications (CPR, First Aid).
- Emphasize adaptability: Showcase your ability to learn quickly and handle diverse guest needs.
- Prepare for behavioral questions: Practice scenarios related to guest interaction and problem-solving.
- Demonstrate passion for hospitality: Express your enthusiasm for The Ritz-Carlton's Gold Standards.
- Highlight certifications: Clearly list CPR and First Aid certifications on your application.
Technical preparation
Practice using point-of-sale systems.,Familiarize yourself with recreation equipment.,Review basic first aid and CPR procedures.,Learn hotel property layout and services.
Behavioral questions
How do you handle difficult guest complaints?,Describe a time you worked in a team.,How do you ensure guest safety in an emergency?,What does excellent customer service mean to you?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the primary responsibilities of a Recreation Receptionist at The Ritz-Carlton Hotel Company?
- As a Recreation Receptionist at The Ritz-Carlton Hotel Company, your primary responsibilities include serving as a key resource for recreation activities, providing guests with information about facilities like pools and the fitness center, scheduling guest participation, promoting a positive atmosphere, ensuring guest safety, handling point-of-sale transactions, and maintaining the cleanliness of recreational areas.
- What qualifications are required for the Recreation Receptionist position at The Ritz-Carlton Hotel Company?
- To be considered for the Recreation Receptionist role, you will need a high school diploma or G.E.D. equivalent. Additionally, CPR and First Aid certifications are mandatory. Any other certifications or training required by local and state agencies are also necessary. Notably, no prior related work or supervisory experience is required.
- What is the work arrangement for the Recreation Receptionist role at The Ritz-Carlton Hotel Company in Bahrain?
- The Recreation Receptionist position at The Ritz-Carlton Hotel Company in Bahrain is a full-time, non-management role. The job is located on-site at Building 173, Road 2803, Manama, Bahrain, and is not a remote position.
- What kind of guest interactions can I expect as a Recreation Receptionist at The Ritz-Carlton Hotel Company?
- As a Recreation Receptionist, you will be expected to welcome and acknowledge all guests according to The Ritz-Carlton's esteemed company standards. This includes anticipating and addressing their service needs, assisting individuals with disabilities, and ensuring every guest feels genuine appreciation. You will also be communicating clearly and professionally, both in person and over the phone.
- Does The Ritz-Carlton Hotel Company offer training for the Recreation Receptionist role?
- While specific on-the-job training details are not provided, The Ritz-Carlton emphasizes empowering its associates and ensuring they learn and exemplify the 'Gold Standards.' This likely includes comprehensive training on service protocols, facility operations, and safety procedures necessary for the Recreation Receptionist role.
- What are the physical demands of the Recreation Receptionist job at The Ritz-Carlton Hotel Company?
- The Recreation Receptionist role involves physical activity such as standing, sitting, or walking for extended periods. You will also need to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance. Additionally, the role requires fine motor skills, hand-eye coordination, and the ability to move through various spaces and over different surfaces.