Mandarin District Sales Manager

Job Summary

The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing the talent of their sales consultants to achieve profitable planned case and GP growth.

Responsibilities

• Manages the performance and development of Sales Consultants (MAs) within the district.
• Engages in one-on-one coaching and direction by conducting an average of 3-5 SC work-withs a week.
• Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales.
• Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options (Technology enablers, value added services, and team selling) – Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge.
• Leverages the Sales Support resources and tools to maximize the consultative time of the SC.
• Fully leverages our CRM in the management of SC’s sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC’s.
• Successfully delivers Sysco brand results and directly manages conversion opportunities within the district.
• Supports and promotes all national campaigns and promotions.
• Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell).
• Fully utilizes the CMP and QPP Processes to coach the performance of all sales colleagues in the district.
• Responsible for execution of territory planning and management.
• Prioritizes independent relationships with top customers and high value prospects.
• Champions company initiatives and implements center led strategy within the district.
• Additional sales management responsibilities including, but not limited to, other operational duties and customer relationship management.

Qualifications

• Education: High School education required. Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience.
• Experience: 2 or more years' experience successfully growing profitable sales in the foodservice industry. 5+ years' foodservice sales experience in the foodservice industry preferred. Candidates must be Bilingual in Mandarin.

Professional Skills

• Excellent interpersonal skills and ability to work with a variety of stakeholders.
• Can derive insights from others through probing questions and collaborative problem-solving.
• Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously.
• Able to thrive in a fast-paced work environment.
• Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth.
• Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations.
• Effectively coach, counsel, train and direct associates.
• Capable of supervising and motivating others.
• Write reports and business correspondence.
• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
• Seek and qualify prospects under company account stratification goals.
• Research customer business needs and develops a mix of products and service to meet needs.
• Evaluate market trends and recommend products to customers, based on business needs and goals.
• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Answer customers' questions about products, prices, availability, and product use.
• Provide product information and practical training to customer personnel.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Manage deliveries to the routing schedule published by the transportation department.
• Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
• Participate in company functions, promotions, customer visits, and customer events.
• Attend and participate in general sales and district meetings.
• Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data.
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
• Participate in ongoing training sessions.
• Assist with the training of new employees as requested.

Key skills/competency

• Sales Management
• Coaching and Development
• Sales Performance
• Customer Relationship Management (CRM)
• Consultative Selling
• Territory Planning
• Mandarin Bilingual
• Sales Operations
• Business Development
• Foodservice Industry