
Staff Software Engineer, AI - Member Growth
SoFi · Seattle, WA
- On site
- Full-time
- $180,000 / year
- Seattle, WA
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Subject: Interested in the Staff Software Engineer, AI - Member Growth role at SoFi
Hi Avery — I came across the Staff Software Engineer, AI - Member Growth opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and SoFi stood out because…
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Job highlights
- Lead AI/ML solutions for member growth.
- Design and develop scalable production services.
- Collaborate on full product lifecycle.
- Mentor engineers and foster technical culture.
- Apply advanced AI/ML technologies.
About the role
Staff Software Engineer, AI - Member Growth
Who we are:
Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role
We are seeking a Staff Software Engineer, AI to join the Member Growth organization with the mission of bringing the value of AI to SoFi Members. This role will be pivotal in supporting our members’ financial journeys through advanced personalization and AI-driven solutions, and lead the development of internal frameworks, tools, and applications that bring cutting-edge capabilities to our marketing, communications, and measurement systems. Our goal is to help members navigate their path to financial independence by providing the specific tools, resources, and guidance they need to succeed. We aim to be a trusted partner in their financial lives, delivering timely, tailored insights that build long-term confidence. Achieving this requires a thoughtful, highly personalized approach to every user’s unique financial needs.
The ideal candidate possesses a deep understanding of Artificial Intelligence (AI) and Machine Learning (ML) systems, paired with a passion for building next-generation products. At SoFi, we pride ourselves on the seamless collaboration between Product, Design, and Engineering; as such, you will be involved in the entire product lifecycle—from initial ideation to deployment and iterative evolution. We are committed to a philosophy of continuous learning, and we expect you to be equally dedicated to your own professional growth and the mentorship of your fellow team members.
What you’ll do
- Drive technical architecture, design decisions and cross-functional discussions for AI and ML-based solutions
- Deliver highly available and scalable services in a production environment
- Lead the design, development and testing of systems
- Lead code and system design reviews
- Help translate product requirements into user stories and technical solutions
- Mentor other engineers, support the technical culture, and help grow the team
- Generate ideas for new initiatives and technologies
- Communicate with product managers, data scientists, data engineers, and other software developers
- Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity
- Develop and apply advanced technologies, engineering principles, theories, and concepts
- Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment
What you’ll need
- Bachelor’s Degree in Computer Science or related field, or equivalent experience
- 8+ years programming experience on a modern stack with expertise in Python
- Experience working with new technologies in the AI stack, such as building Agents, creating MCP servers, fine tuning models, prompt engineering, and performance evaluation
- Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications
- Our core stack is Java/ Kotlin/ Spring/ AWS/ Snowflake, and we run on Kubernetes in a cloud-native service oriented architecture. You should be comfortable developing using some or all of these technologies
- You should have worked on a SOA or microservice-based application
- Strong sense of ownership; driving a project from inception to completion
- Pragmatic approach towards handling tech debt versus shipping new features
- Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests
Compensation And Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
Key skills/competency
- Staff Software Engineer, AI
- Machine Learning
- AI Solutions
- Software Architecture
- Python
- Large Language Models
- Prompt Engineering
- Service Oriented Architecture
- Cloud-Native
- Mentorship
Skills & topics
- Staff Software Engineer
- AI Engineer
- Machine Learning Engineer
- Python Developer
- LLM Specialist
- Software Architect
- Cloud Engineer
- Prompt Engineer
- Member Growth
- Fintech
How to get hired
- Tailor your resume: Highlight Python, AI/ML, LLMs, and 8+ years experience.
- Showcase AI expertise: Emphasize prompt engineering and model fine-tuning skills.
- Demonstrate ownership: Detail projects from inception to completion.
- Prepare for technical interviews: Review system design and coding challenges.
- Understand SoFi's mission: Align your application with their member-focused values.
Technical preparation
Behavioral questions
Frequently asked questions
- What specific AI/ML technologies are most important for the Staff Software Engineer, AI role at SoFi?
- For the Staff Software Engineer, AI position at SoFi, key technologies include experience with building Agents, MCP servers, fine-tuning models, prompt engineering, and performance evaluation. Familiarity with Large Language Models (LLMs) and their practical applications, such as integration and prompt design, is also crucial.
- What programming languages and stack technologies are expected for this Staff Software Engineer role at SoFi?
- While Python expertise is required (8+ years programming experience), SoFi's core stack also includes Java/Kotlin/Spring/AWS/Snowflake. Experience with Kubernetes and cloud-native, service-oriented architectures (SOA/microservices) is highly valued for this role.
- How much programming experience is needed for the Staff Software Engineer, AI position at SoFi?
- SoFi requires a minimum of 8+ years of programming experience on a modern stack for this Staff Software Engineer, AI role. A Bachelor's Degree in Computer Science or a related field, or equivalent experience, is also expected.
- What is the expected work arrangement for this Staff Software Engineer, AI job at SoFi?
- While the description doesn't explicitly state the work arrangement, SoFi mentions limitations on remote work from Hawaii or Alaska due to insurance. This suggests a potential for remote, hybrid, or on-site work, with specific locations to be confirmed.
- How does SoFi approach mentorship and team growth for Staff Software Engineers?
- SoFi emphasizes continuous learning and mentorship. As a Staff Software Engineer, AI, you are expected to mentor other engineers, support the technical culture, and actively contribute to growing the team. This indicates a strong focus on professional development and knowledge sharing.
- What is the role of a Staff Software Engineer, AI in SoFi's Member Growth organization?
- The Staff Software Engineer, AI plays a pivotal role in bringing AI value to SoFi members by developing AI-driven solutions for advanced personalization. This includes leading the development of internal frameworks and tools for marketing, communications, and measurement systems to support members' financial journeys.
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