
Staff Technical Product Manager
Scout Motors Inc. · Fremont, CA
- On site
- Full-time
- $170,000 / year
- Fremont, CA
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Subject: Interested in the Staff Technical Product Manager role at Scout Motors Inc.
Hi Jordan — I came across the Staff Technical Product Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Scout Motors Inc. stood out because…
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Job highlights
- Lead diagnostic and fault resolution ecosystem.
- Integrate tools and improve technician interfaces.
- Develop vehicle health monitoring and analytics.
- Bridge engineering, product, and Aftersales.
- Improve diagnostic accuracy and efficiency.
About the role
About Scout Motors Inc.
Here at Scout Motors, we're carrying forward the heritage of one of the most iconic American vehicles in history. A vehicle dating back to 1960. One that forged the path for future generations of rugged SUVs and trucks and will do so once again.
But Scout is more than just a brand, it’s a legacy steeped in a culture of exploration, caretaking, and hard work.
The Scout brand is all about respect. Respect for the past and the future by taking an iconic American brand that hasn’t been around for a while, electrifying it, digitizing it, and loading it with American innovation. Respect for communities by creating a company that stands for its people and its customers. Respect for both work and play, with vehicles that are equally at home at a camp site, a job site, or on a Tuesday commute. And respect for our customers by developing two powertrains that meet their requirements — an all-electric powertrain as well as the Harvester™ range extender powertrain which includes a built-in gas-powered generator with an estimated 500 miles of combined range.
At Scout Motors, we empower our talented, inclusive, and entrepreneurial teams to innovate. What makes a Scout employee? Someone who is a visionary and a leader, who seeks new paths and shares lessons learned. A knowledgeable doer who collaborates across the company to build better. A go-getter with unrivaled passion.
Join us at Scout Motors and be part of shaping the future of transportation. If you're ready to drive change and make history, apply now!
Overview
Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.
What you’ll do
Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:
- Define and Lead Strategy: Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.
- Diagnostics-Centric Problem Solving: Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability. Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.
- Lead Product Development: Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions. Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces. Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates. Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.
- Stakeholder Relationships: Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.
- Operationalize Products: Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network. Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.
- Drive Technical Excellence: Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions. Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.
- Measure Success: Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance. Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency. Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.
Location & Travel Expectations:
This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
What you’ll bring
We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:
- 8+ years of product management experience, with a strong emphasis on technical platforms and service tools. Proven success in building and launching diagnostic digital solutions. Automotive diagnostics experience strongly preferred.
- Technical Expertise: Strong understanding of system architecture, APIs, and cloud technologies. Experience with diagnostic platforms, service tools, or vehicle communication systems.
- Skills: Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints). Ability to create detailed technical requirement for software engineering partners. Highly analytical mindset with strong problem-solving capabilities. Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams. Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.
- Education: Bachelor’s degree in Computer Science, Engineering, or related field. MBA or advanced technical degree preferred.
What you'll gain
The benefits of joining Scout include the chance to build products and a company from the ground up. This is a chance to create something new and lasting – with an iconic brand at its foundation. In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:
- Competitive insurance including: Medical, dental, vision and income protection plans
- 401(k) program with: An employer match and immediate vesting
- Generous Paid Time Off including: 20 days planned PTO, as accrued, 40 hours of unplanned PTO and 14 company or floating holidays, annually
- Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
- Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
Pay Transparency
This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.
Initial base salary range = $140,000.00 - $170,000.00
Initial California base salary range = $154,000 - $187,000
Internal leveling code: IC8
Notice to applicants:
To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. Residing in New York City: This role is not eligible for remote work in New York City.
Equal Opportunity
Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.
Key skills/competency
- Staff Technical Product Manager
- Product Vision and Strategy
- Diagnostic Systems
- Vehicle Health Monitoring
- Aftersales Business
- Software Engineering
- API Integration
- Data Analytics
- Agile Methodologies
- Stakeholder Management
Skills & topics
- Staff Technical Product Manager
- Product Management
- Automotive
- Diagnostics
- Vehicle Health
- API
- Cloud Technologies
- Agile
- Technical Product Manager
- Service Tools
How to get hired
- Tailor your resume: Highlight technical product management experience, diagnostic solutions, and automotive industry background.
- Showcase technical expertise: Emphasize your understanding of system architecture, APIs, and cloud technologies.
- Demonstrate problem-solving: Provide examples of your analytical mindset and data-driven decision-making.
- Prepare for interviews: Be ready to discuss your experience with Agile tools and stakeholder management.
- Research Scout Motors: Understand their brand heritage, innovative approach, and commitment to exploration.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the base salary range for a Staff Technical Product Manager at Scout Motors?
- The initial base salary range for this role is $140,000.00 - $170,000.00. For California locations, the range is $154,000 - $187,000. Please note that the final salary offered will be determined by factors such as your skills and experience.
- What is the work arrangement for the Staff Technical Product Manager role at Scout Motors?
- This is a hybrid role requiring 4-5 days attendance in the office per week. While some remote work is possible within the United States, regular in-person meetings and events are expected. The role is not eligible for remote work in New York City.
- What are the key responsibilities of a Staff Technical Product Manager at Scout Motors?
- As a Staff Technical Product Manager, you will lead the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms. This includes solving operational challenges related to fault identification, leading product development for integrated diagnostic solutions, managing stakeholder relationships, operationalizing diagnostic tools, driving technical excellence with software engineering, and measuring the success of these initiatives.
- What specific technical skills are required for the Staff Technical Product Manager position?
- Required technical skills include a strong understanding of system architecture, APIs, and cloud technologies. Experience with diagnostic platforms, service tools, or vehicle communication systems is essential. Proficiency with Agile tools like Jira/Confluence and PRD authoring is also necessary.
- Does Scout Motors offer benefits to its employees?
- Yes, Scout Motors offers a competitive compensation and benefits package. This includes medical, dental, and vision insurance, a 401(k) program with employer match, generous paid time off, and paid parental leave.
- What kind of experience is preferred for the Staff Technical Product Manager role?
- We prefer candidates with at least 8 years of product management experience, specifically in technical platforms and service tools, with a proven track record in launching diagnostic digital solutions. Automotive diagnostics experience is strongly preferred.
- What is the company culture like at Scout Motors?
- Scout Motors fosters a culture of exploration, caretaking, and hard work, rooted in respect for the past and future. They empower talented, inclusive, and entrepreneurial teams to innovate, seeking individuals who are visionary, knowledgeable, collaborative, and passionate.
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