
Senior Product Manager - Technical, Amazon Key
Ring · Sunnyvale, CA
- On site
- Full-time
- $175,000 / year
- Sunnyvale, CA
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Subject: Interested in the Senior Product Manager - Technical, Amazon Key role at Ring
Hi Dana — I came across the Senior Product Manager - Technical, Amazon Key opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Ring stood out because…
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Job highlights
- Lead hardware and software product development globally.
- Define product strategy, vision, and roadmaps.
- Collaborate cross-functionally with engineering, design, and marketing.
- Own end-to-end product delivery and customer experience.
- Drive product innovation in a fast-paced environment.
About the role
About Amazon Key - Ring
At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers.
Role Overview
We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead product development for consumer- and/or business- facing products globally and lead end to end product development including hardware and software. Exact mix of software and hardware experience can be calibrated; you should apply if you have consumer facing experience and are a fast learner.
This role will be inherently cross-functional. This leader will work closely with hardware and software engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team-oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.
Key job responsibilities
- Lead the definition, design, development and launch of hardware and software products that delight customers.
- Lead the development of the product strategy and vision supported by internal and external analysis.
- Create buy-in for the product vision both internally and with key external partners.
- Define creative, high quality, simple product roadmaps based on product strategy and vision.
- Work closely and collaboratively with design and product teams from partner organizations.
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
- Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load.
- Work closely with software engineering teams to deliver features to market.
- Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams.
- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
A day in the life
You lead product development for our products from the ground up, and lead hardware, firmware, and software verticals. You partner with product leaders, engineering, legal, privacy, marketing and more to deliver delightful customer experiences. You will own the features end to end and anticipate customer needs and plan for future features and improvements. You will advocate for customer experience and maintain strong ownership over customer experience.
Working with a rapidly growing team, you will quickly adapt to new developments and invent and simplify as we take on ambitious growth goals for our org!
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience.
- Bachelor's degree.
- Experience with feature delivery and tradeoffs of a product.
- Experience owning/driving roadmap strategy and definition.
- Experience with end to end product delivery.
- Experience contributing to engineering discussions around technology decisions and strategy related to a product.
- Experience managing technical products or online services.
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
Preferred Qualifications
- Experience working in a customer-facing environment.
- Experience designing native mobile experiences (iOS, Android, and Kindle) and mobile-optimized websites.
About Amazon
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Compensation and Benefits
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Key skills/competency
- Product Management
- Technical Product Management
- Hardware Development
- Software Development
- Roadmap Strategy
- Customer Experience
- Cross-functional Collaboration
- Product Launch
- Business Development
- Agile Methodologies
Skills & topics
- Senior Product Manager
- Technical Product Manager
- Product Management
- Hardware
- Software
- Product Strategy
- Roadmap
- Customer Experience
- Amazon Key
- Ring
How to get hired
- Tailor your resume: Highlight 5+ years of product management experience, technical product delivery, and roadmap strategy relevant to Amazon Key's mission.
- Showcase your impact: Quantify achievements in product launches, feature delivery, and cross-functional collaboration.
- Prepare for technical depth: Be ready to discuss hardware/software trade-offs and engineering technology decisions.
- Understand Amazon's culture: Emphasize customer obsession, ownership, and a bias for action in your application and interviews.
- Network internally: If possible, connect with current employees to gain insights into the team and role.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Senior Product Manager - Technical role at Ring?
- The Senior Product Manager - Technical at Ring will lead the end-to-end development of hardware and software products for Amazon Key, focusing on customer satisfaction, design, quality, and performance.
- What qualifications are essential for this Senior Product Manager role?
- Essential qualifications include a Bachelor's degree, 5+ years in product management or related fields, experience with feature delivery, roadmap strategy, end-to-end product delivery, and contributing to technical discussions.
- What kind of cross-functional collaboration is expected in this role?
- This role requires extensive collaboration with hardware and software engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams.
- Does this Senior Product Manager position require prior hardware experience?
- While a mix of software and hardware experience is beneficial, the role emphasizes consumer-facing experience and a willingness to learn. Exact experience calibration is possible.
- How does Amazon handle salary and compensation for this Senior Product Manager role?
- Amazon provides a base salary range, plus sign-on payments and restricted stock units (RSUs). Final compensation depends on experience, qualifications, and location, with comprehensive benefits included.
- What is the career growth potential for a Senior Product Manager at Amazon Key?
- Working within Amazon Devices and Ring offers opportunities for rapid growth, adapting to new developments, and contributing to ambitious growth goals in a dynamic environment.
- How does Amazon support candidates with disabilities during the hiring process for the Senior Product Manager role?
- Amazon offers workplace accommodations and adjustments for candidates with disabilities throughout the application, interview, and onboarding process. More information is available on the amazon.jobs website.
- What should I emphasize on my resume for the Senior Technical Product Manager position?
- Emphasize your 5+ years of experience in product management, specifically in technical products, your ability to drive roadmap strategy, and your track record of end-to-end product delivery.
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