Associate Patient Care Coordinator - Administration
Pacific Medical Centers · Renton, WA
- On site
- Part-time
- $70,000 / year
- Renton, WA
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Subject: Interested in the Associate Patient Care Coordinator - Administration role at Pacific Medical Centers
Hi Jamie — I came across the Associate Patient Care Coordinator - Administration opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Pacific Medical Centers stood out because…
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Job highlights
- Provide administrative support in patient care.
- Schedule patients and obtain necessary documents.
- Coordinate patient care for continuity.
- Perform prior authorizations as needed.
- Uphold team concept and organizational values.
About the role
Associate Patient Care Coordinator - Administration
An Associate Patient Care Coordinator provides various receptionist and skilled clerical duties to support the department. This position is responsible for scheduling patients, obtaining necessary documentation, and coordinating aspects of patient care to ensure continuity of care. The position performs prior authorizations when necessary. This role will perform all duties in a manner which promotes team concept and reflects the mission and values of the entity.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications
- Coursework/Training: Completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire.
- Customer service experience.
Preferred Qualifications
- 6 months of medical office experience.
- 6 months of Experience in EMR.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About The Team
Pacific Medical Centers (PacMed) is a private, not-for-profit, primary and integrated multi-specialty health care network with outpatient clinics and primary and specialty care providers in King, Snohomish and Pierce counties. We combine decades of patient-centered care with cutting-edge technology, first-class facilities and board-certified providers.
Our strong team environment and respect for our people—at all levels and from all backgrounds—allow us to provide authentic care that achieves the highest-quality patient outcomes, backed by the strong network of resources and support through our affiliation with the Providence family, including local partners like Swedish Health Services.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.
Key skills/competency
- Patient Scheduling
- Clerical Duties
- Patient Care Coordination
- Prior Authorizations
- Customer Service
- EMR (Electronic Medical Records)
- Medical Office Experience
- Teamwork
- Communication
- Healthcare Administration
Skills & topics
- Patient Care Coordinator
- Healthcare Administration
- Patient Scheduling
- Medical Office
- Customer Service
- Clerical Support
- Prior Authorization
- EMR
- Care Coordination
- Part Time
How to get hired
- Customize your resume: Highlight customer service and any medical office or EMR experience.
- Showcase relevant skills: Emphasize scheduling, documentation, and care coordination abilities.
- Prepare for interviews: Be ready to discuss your customer service experience and teamwork.
- Understand Providence values: Align your responses with their mission of patient-focused care.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the main responsibilities of an Associate Patient Care Coordinator at Pacific Medical Centers?
- As an Associate Patient Care Coordinator at Pacific Medical Centers, you will be responsible for providing receptionist and clerical support, scheduling patients, obtaining necessary documentation, coordinating patient care, and performing prior authorizations. Your duties will be performed in a manner that promotes teamwork and aligns with the organization's mission and values.
- What qualifications are required for the Associate Patient Care Coordinator role?
- The primary required qualification is the completion of PMC’s Competency Review for BOS/PSR/PAR Staff with a passing score within 90 days of hire. Additionally, you need customer service experience. Having 6 months of medical office experience and 6 months of EMR experience are preferred qualifications.
- What type of work environment can I expect at Pacific Medical Centers?
- You can expect a patient-focused, whole-person care environment that values understanding, commitment, and mutual respect. Providence emphasizes empowering its caregivers, ensuring their voices are heard. The team environment at Pacific Medical Centers is strong, with a focus on providing authentic care and achieving high-quality patient outcomes.
- What benefits does Providence offer to its employees?
- Providence offers a comprehensive benefits package designed to support your well-being, professional growth, and financial security. This includes a 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, various time off benefits (including paid parental leave, vacations, holidays, and for health issues), voluntary benefits, and well-being resources.
- Is Pacific Medical Centers committed to diversity and inclusion?
- Yes, Providence is strongly committed to diversity and inclusion. They believe diversity makes them stronger and are dedicated to shaping an inclusive workforce where everyone is valued, heard, and respected. They strive to create equal opportunities for advancement for all employees.
- What is the pay range for the Associate Patient Care Coordinator position?
- The listed base pay range for this position is $21.30 to $31.48 per hour. It's important to note that additional compensation may be available, such as shift differentials, overtime, premiums, extra shift incentives, or bonus opportunities, depending on the role and your experience.