Strategy & Operations Lead
OpenAI · New York, NY
- On site
- Full-time
- $325,000 / year
- New York, NY
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Strategy & Operations Lead
OpenAI · New York, NY
Riley Chen
Hiring Manager · h•••••@jobs.ashbyhq.com
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Not recommended alone — most applicants never hear back.
Job highlights
- Lead strategic analytics for GTM AI solutions.
- Scale competitive intelligence for GTM strategy.
- Own GTM leadership business performance updates.
- Translate AI capabilities into practical workflows.
- Define operating rhythms for better decision-making.
About the role
About The Team
The Global GTM Data Science and AI Solutions team sits at the intersection of OpenAI’s products, customers, and commercial strategy. We partner closely with Sales, RevOps, Product, and leadership to turn data science and AI capabilities into practical tools that improve how we go to market and support customers.Our work focuses on identifying high-impact opportunities, scaling AI-powered workflows, and ensuring our commercial teams have the insights and systems they need to succeed. We operate in a fast-moving environment where strategy and execution happen in parallel, and where the ability to translate technical innovation into real business impact is critical.
This team plays a key role in helping OpenAI’s GTM organization operate with greater clarity, speed, and intelligence as the company continues to scale globally.
About The Role
We are looking for a Strategy & Operations Lead to help scale the impact of Global GTM Data Science and AI Solutions at OpenAI.This role sits at the intersection of strategic analytics, operations, market intelligence, and execution. You will partner with GTM leadership, RevOps, and data science teams to identify high-priority opportunities, drive strategic initiatives, and operationalize AI-powered solutions that improve commercial outcomes.
This is a highly cross-functional role for someone who enjoys moving between strategic thinking and hands-on execution. You will help leadership make better decisions through market insights, performance reporting, and structured problem solving, while also ensuring that new AI capabilities translate into practical tools adopted by sales and GTM teams.
You’ll Be Responsible For
- Leading high-priority strategic analytics initiatives across Global GTM Data Science and AI Solutions, from problem definition through execution.
- Building and scaling competitive intelligence capabilities to inform GTM strategy, product positioning, and commercial opportunities.
- Owning business performance updates for GTM leadership, including executive-ready metrics, insights, and narratives for operating reviews.
- Translating complex data science and AI capabilities into clear recommendations and practical workflows for business teams.
- Creating enablement materials that help sales and GTM teams adopt new data-driven tools and AI solutions.
- Defining scalable operating rhythms, business review cadences, and processes that improve decision-making and execution.
- Partnering closely with RevOps, Data Science, and GTM leadership to align strategic priorities and ensure initiatives drive measurable business impact.
- Driving clarity on ambiguous problems and structuring decisions in fast-moving, high-priority contexts.
We’re Looking For Someone With
- 8+ years of experience in strategy, business operations, or consulting roles, ideally in high-growth technology environments.
- Background in top-tier strategy consulting (e.g., McKinsey, BCG, Bain) or similar experience leading complex strategic initiatives.
- Strong understanding of business performance management, commercial metrics, and executive reporting.
- Experience partnering closely with sales, RevOps, business operations, or go-to-market leadership teams.
- Excellent problem-structuring and market intelligence skills, with the ability to synthesize multiple signals into clear recommendations.
- Comfort working at the intersection of technical and business teams, translating analytical insights into operational impact.
- Familiarity with AI tools and workflows, and the ability to quickly understand new technologies and apply them to business problems.
- Working knowledge of SQL or Python sufficient to QA analytical outputs or AI-generated code.
- Exceptional communication skills, including experience preparing executive-level updates for senior leadership.
- Strong cross-functional leadership and influence without direct authority.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.Key skills/competency
- Strategy and Operations Lead
- Data Science
- AI Solutions
- Go-to-Market Strategy
- Sales Operations
- Business Operations
- Market Intelligence
- Strategic Analytics
- Commercial Outcomes
- Executive Reporting
Skills & topics
- Strategy
- Operations
- Data Science
- AI Solutions
- Go-to-Market
- Sales
- Business Operations
- Consulting
- Market Intelligence
- Executive Leadership
How to get hired
- Research OpenAI's culture: Understand their mission to benefit humanity with AI and their focus on safety and inclusivity.
- Tailor your resume: Highlight 8+ years in strategy, operations, or consulting, emphasizing high-growth tech experience and AI familiarity.
- Showcase consulting skills: Detail experience in problem-structuring, market intelligence, and executive communication, ideally from top-tier firms.
- Demonstrate technical aptitude: Mention any SQL or Python knowledge for QAing analytical or AI-generated outputs.
- Prepare for cross-functional influence: Be ready to discuss how you've driven initiatives and influenced stakeholders without direct authority.
Technical preparation
Practice SQL for data querying.,Review Python for code analysis.,Study AI/ML concepts.,Prepare case studies on AI impact.
Behavioral questions
Describe a complex problem you solved.,How do you influence without authority?,How do you translate technical to business?,How do you handle ambiguous situations?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the key responsibilities for the Strategy & Operations Lead at OpenAI?
- The Strategy & Operations Lead at OpenAI will be responsible for leading strategic analytics initiatives, building competitive intelligence capabilities, owning business performance updates for GTM leadership, translating AI capabilities into practical workflows, creating enablement materials, and defining scalable operating rhythms to improve decision-making.
- What experience is required for the Strategy & Operations Lead role at OpenAI?
- OpenAI is looking for candidates with 8+ years of experience in strategy, business operations, or consulting, ideally within high-growth technology environments. Experience from top-tier strategy consulting firms like McKinsey, BCG, or Bain is highly valued. A strong understanding of commercial metrics, executive reporting, and familiarity with AI tools and workflows are also essential.
- What technical skills are needed for the Strategy & Operations Lead position at OpenAI?
- While not a purely technical role, a working knowledge of SQL or Python is beneficial for the Strategy & Operations Lead at OpenAI. This is primarily for quality assurance of analytical outputs or AI-generated code, demonstrating an ability to bridge technical and business domains.
- How does OpenAI approach AI development and deployment?
- OpenAI is dedicated to developing and deploying general-purpose AI that benefits all of humanity. They emphasize safety, human needs, and inclusivity, valuing diverse perspectives in their pursuit of advancing AI capabilities responsibly.
- What is the work environment like at OpenAI for a Strategy & Operations Lead?
- The role is highly cross-functional, operating in a fast-moving environment where strategy and execution occur in parallel. It requires a blend of strategic thinking and hands-on execution, partnering with various teams like GTM leadership, RevOps, and Data Science.
- Does OpenAI offer accommodations for applicants with disabilities?
- Yes, OpenAI is committed to providing reasonable accommodations to applicants with disabilities. Requests for accommodations can be made via the link provided in the job posting.
- What is the compensation range for the Strategy & Operations Lead at OpenAI?
- The compensation range for the Strategy & Operations Lead role at OpenAI is $293,000 to $325,000 annually.