Regional Hotel Sales Manager
NCG Hospitality · Phoenix, AZ
- On site
- Full-time
- $85,000 / year
- Phoenix, AZ
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Subject: Interested in the Regional Hotel Sales Manager role at NCG Hospitality
Hi Morgan — I came across the Regional Hotel Sales Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and NCG Hospitality stood out because…
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Job highlights
- Drive revenue growth for hotel cluster.
- Develop and execute strategic sales plans.
- Prospect and close new group/corporate business.
- Manage sales pipeline and key accounts.
- Analyze market data for strategic insights.
About the role
Regional Hotel Sales Manager at NCG Hospitality
Join NCG Hospitality, a 2025 USA Today Top Workplace Winner, as our new Regional Hotel Sales Manager. You will be part of an award-winning team at our Happy Valley Phoenix North cluster of hotels, including Hampton Inn & Suites, Homewood Suites, Courtyard, and Residence Inn. We offer a supportive, inclusive, and team-oriented environment where your contributions are recognized and celebrated.
About NCG Hospitality
NCG Hospitality is a third-generation, family-owned business and a leader in hospitality, managing over 30 premier properties. We are dedicated to genuine customer engagement and fostering a positive work environment. We invest in our team's career development, providing the resources and mentorship needed for success.
Sales & Commercial Strategy
Your primary responsibility will be to drive sustainable revenue growth by building the right business. This involves strengthening key relationships, uncovering new demand, and collaborating with Revenue and Operations to ensure optimal pricing and positioning.
- Develop and execute strategic plans for profitable revenue growth.
- Prospect and close new business weekly by effectively selling value and creating tailored experiences.
- Identify, prioritize, and convert high-value group and corporate opportunities.
- Partner with Revenue Management on rate integrity, pricing, and group performance.
- Negotiate and present agreements that benefit clients and ensure long-term profitability.
- Actively sell against the competition using market intelligence and positioning strategy.
- Operate as part of a unified Commercial team (Sales, Revenue, Operations).
Business Development & Pipeline Ownership
You will consistently prospect and generate new business through various outreach methods. Building and managing a healthy pipeline with accurate forecasting is crucial. You'll take ownership of key accounts, seeking opportunities to expand share and deepen partnerships, while balancing urgency with strategy to prioritize long-term value.
- Consistently prospect and generate new business through targeted outreach, outside sales, and networking.
- Build and manage a healthy, forward-looking pipeline with accurate forecasting.
- Take ownership of key accounts, identifying opportunities to expand share and deepen partnerships.
- Prioritize opportunities that deliver long-term value.
- Deliver responsive, customized solutions tailored to client needs.
- Lead impactful, experiential site tours showcasing the hotel's value.
Sales Reporting & Performance Discipline
Utilize CRM and sales systems (Delphi) for accurate sales cycle management. Maintain strong pipeline activity tracking and documentation for forecasting and accountability. Analyze data from CoStar, GRC, Lighthouse BI, and Demand360 to inform strategy and identify trends.
- Manage the full sales cycle using CRM and sales systems (Delphi).
- Maintain strong pipeline activity tracking and documentation.
- Analyze market data (CoStar, GRC, Lighthouse BI, Demand360) to identify trends and opportunities.
- Contribute insights in sales and commercial meetings.
Qualifications
- Previous hotel sales experience with a proven track record of closing new business.
- Optimistic self-starter with high drive, motivation, and initiative.
- Ability to work independently with good judgment and discretion.
- Strong customer service skills, including problem-solving and complaint resolution.
- Strong interpersonal, relationship-building, and communication skills.
- Strong attention to detail and organizational skills.
- Ability to work effectively in a fast-paced setting.
What You'll Get at NCG Hospitality
We pride ourselves on an inclusive environment and core values: Growth, Fun, Trust, and Responsibility. Experience a workplace where team members are engaged and see the direct link between their work and the company's success.
Career Development
- Personalized career pathing and skill development.
- Leadership and mentorship programs.
- Educational and certification reimbursement.
Team Member Perks
- Worldwide hotel discounts and free stays.
- Create a Moment bonuses.
- Everyone Refers cross-selling incentive.
- Paid Volunteer hours.
Health, Wellness, Financial Benefits
- Medical, dental, and vision plans.
- Paid sick time and Paid Time Off.
- Virtual telehealth and employee assistance resources.
- Monthly health and fitness reimbursement.
- Referral bonus.
- 401(k) retirement plan with generous match.
- Health Savings Account, Flexible Spending Account.
Bonus Earning Potential
Benefit from bonus earning potential of up to 30%, with opportunities for five payouts annually. Additional rewards include the 'Everyone Refers' internal referral program and the 'Sales Premier Club' incentive program.
Key Skills/Competency
- Hotel Sales
- Revenue Growth
- Business Development
- Sales Strategy
- Client Relationship Management
- Negotiation
- Pipeline Management
- CRM Systems
- Hospitality Sales
- Sales Reporting
Skills & topics
- Regional Hotel Sales Manager
- Hotel Sales
- Sales Management
- Revenue Growth
- Business Development
- Hospitality
- NCG Hospitality
- Phoenix
- Sales Strategy
- CRM
How to get hired
- Customize your resume: Highlight your hotel sales experience, proven track record in closing new business, and success in driving revenue growth. Quantify achievements whenever possible using data from Delphi or similar CRM systems.
- Tailor your application: Emphasize your optimistic, self-starter attitude, strong customer service skills, and ability to work independently in a fast-paced environment. Reference NCG Hospitality's core values (Growth, Fun, Trust, Responsibility) and their award-winning status.
- Prepare for interviews: Be ready to discuss your strategic sales planning, business development approach, and how you manage a sales pipeline. Prepare examples demonstrating your negotiation skills, client relationship building, and problem-solving abilities.
- Network and research: Explore ncghospitality.com, watch their 'Who Is NCG Hospitality' video, and research their award-winning culture. Understanding their focus on customer engagement and team environment will be beneficial.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the bonus earning potential for the Regional Hotel Sales Manager role at NCG Hospitality?
- The Regional Hotel Sales Manager role at NCG Hospitality offers a significant bonus earning potential of up to 30% of base salary, with opportunities for five payouts throughout the year. This is in addition to other recognition programs like 'Everyone Refers' and the 'Sales Premier Club'.
- What hotel brands are included in the Happy Valley Phoenix North cluster managed by NCG Hospitality?
- The Happy Valley Phoenix North cluster managed by NCG Hospitality includes the Hampton Inn & Suites, Homewood Suites, Courtyard, and Residence Inn properties.
- What are the core values of NCG Hospitality that a Regional Hotel Sales Manager should be aware of?
- NCG Hospitality operates under core values of Growth, Fun, Trust, and Responsibility. A successful Regional Hotel Sales Manager will embody these values in their daily work and interactions.
- What CRM and sales systems are used by NCG Hospitality for sales reporting?
- NCG Hospitality utilizes CRM and sales systems, specifically mentioning Delphi, for managing the full sales cycle with accuracy and consistency. They also leverage data from CoStar, GRC, Lighthouse BI, and Demand360 for analysis.
- Does NCG Hospitality offer career development opportunities for their Regional Hotel Sales Managers?
- Yes, NCG Hospitality is committed to career development, offering personalized career pathing, skill development programs, leadership and mentorship opportunities, and educational/certification reimbursement for their team members, including the Regional Hotel Sales Manager.
- What kind of team environment can I expect as a Regional Hotel Sales Manager at NCG Hospitality?
- You can expect a supportive, inclusive, and team-oriented work environment. NCG Hospitality is a 2025 USA Today Top Workplace Winner, emphasizing genuine customer engagement and celebrating employee success.
- How does NCG Hospitality support the health and wellness of their employees?
- NCG Hospitality provides comprehensive health, wellness, and financial benefits, including medical, dental, and vision plans, paid time off, virtual telehealth, employee assistance resources, monthly health and fitness reimbursements, and a 401(k) with a matching contribution.