Platform Success Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Platform Success Manager based in United States.

As a Platform Success Manager, you will help software platforms successfully launch, grow, and optimize embedded payment solutions for their customers. You will guide clients through the full integration journey, from initial setup and testing to deployment and go-live. Beyond implementation, you will act as a strategic advisor, helping platforms improve payment margins, increase adoption, and unlock new revenue opportunities. You will combine customer relationship management, payments expertise, data analysis, and go-to-market strategy to drive measurable client outcomes. Working closely with Sales, Product, Engineering, and other teams, you will help resolve challenges and continuously improve the client experience. This is a highly collaborative environment where you can take ownership, develop creative solutions, and build trusted relationships with clients.