Sr. Program Manager, Inventory Control - Pharmacy
hims & hers · Gilbert, AZ
- On site
- Full-time
- $130,000 / year
- Gilbert, AZ
✓ Hiring manager found for this role
Email the hiring manager to get a response.
Get their verified email + an intro that's ready to send.
Sr. Program Manager, Inventory Control - Pharmacy
hims & hers · Gilbert, AZ
Morgan Blake
Hiring Manager · h•••••@jobs.ashbyhq.com
✍️ Your intro emailReady to send
Subject: Interested in the Sr. Program Manager, Inventory Control - Pharmacy role at hims & hers
Hi Morgan — I came across the Sr. Program Manager, Inventory Control - Pharmacy opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and hims & hers stood out because…
🔒 Unlock to read & send
✎ Personalized to your résumé after sign-up.
$1 once
Just this hiring manager
Best value
$9/mo
Unlimited — any job, anywhere
- ✓ Verified email of the hiring manager
- ✓ Intro email personalized to your résumé
- ✓ $9/mo = unlimited — any job link
Secure checkout · cancel anytime
View the original posting ↗
Not recommended alone — most applicants never hear back.
Job highlights
- Manage pharmaceutical disposal and returns.
- Ensure compliance with pharmacy regulations.
- Develop and maintain operational policies.
- Collaborate with cross-functional teams.
- Oversee R&D inventory and compliance.
About the role
About The Role
The Sr Program Manager, Inventory Control (Pharmacy) is responsible for ensuring the compliant, safe, and auditable management of pharmaceutical disposals, customer returns, and waste within 503A pharmacy operations. This role provides inventory oversight, policy development, and operational guidance to ensure activities align with state and federal pharmacy laws, DEA requirements, environmental regulations, and internal quality standards.This position partners closely with Pharmacy Operations, Quality, Compliance, Fulfillment, and Customer Service teams to mitigate risk, maintain inspection readiness, and protect patient safety.
Disposal & Waste Oversight
- Oversee and approve processes for disposal of prescription medications, compounded preparations, and pharmaceutical waste in compliance with 503A, DEA, and applicable state regulations.
- Ensure proper segregation, documentation, and destruction of controlled and non-controlled substances.
- Review and approve waste vendors, destruction methods, and Certificates of Destruction.
- Monitor disposal workflows to ensure adherence to applicable USP, EPA, and state environmental standards.
- Maintain full control and traceability of inventory from receipt through disposal, including patient returns, quarantined items, and waste.
Customer Returns Management
- Provide pharmacist oversight for return-to-sender shipments, documentation, and disposition.
- Ensure returned medications are handled according to regulatory requirements, including non-redispensing rules.
- Establish and maintain SOPs governing returns, quarantine, and destruction.
- Support Quality investigations related to returned products, including potential product quality complaints and/or adverse events.
Compliance & Quality
- Develop, review, and maintain policies, SOPs, and training materials related to disposals, returns, and waste handling.
- Conduct routine audits and risk assessments of disposal and returns processes.
- Support regulatory inspections and audits (e.g., Board of Pharmacy, DEA) related to waste and returns.
- Track, trend, and report metrics related to waste, returns, deviations, and compliance findings.
- Partner with Quality to ensure sterile compounding materials have approved specification sheets and/or Certificates of Analysis (COAs).
Cross-Functional Collaboration
- Partner with Pharmacy Operations, Fulfillment, Customer Service, Quality, and Compliance to ensure aligned execution.
- Serve as a subject matter expert on disposal, returns, and waste-related regulatory requirements.
- Assist with controlled substance inventories during PIC changes and annual inventories, as required by Boards of Pharmacy.
- Partner with the Pharmacist-in-Charge (PIC) to ensure restricted inventory areas remain under pharmacist oversight (e.g., quarantine areas, disposal cages, controlled substance storage).
- Support continuous improvement initiatives to reduce waste and improve efficiency while maintaining compliance.
Inventory Management
- Ensure invoices are signed and dated by pharmacists and appropriately filed, with clear segregation of controlled vs. non-controlled substance records.
- Oversee and control R&D inventory activities (e.g., API use, tablet creation, labeling, disposal) ensuring records are accurate, complete, and compliant.
- Monitor cycle count results to identify trends that may indicate shrinkage, discrepancies, or diversion risk.
Qualifications
- Doctor of Pharmacy (Pharm D) or Bachelor’s degree in Pharmacy from an accredited institution.
- Active, unrestricted Pharmacist License in State of employment (OH)
- 5–7+ years of pharmaceutical inventory management experience
- Strong working knowledge of 503A regulations, DEA requirements, and state Board of Pharmacy rules
- Experience with pharmaceutical waste handling, medication disposal, and/or returns oversight
- Ability to interpret complex regulatory requirements and translate them into operational workflows
- Excellent documentation, communication, and inspection readiness skills
- Demonstrated ability to build and implement Board of Pharmacy–compliant programs
Preferred Qualifications
- Doctor of Pharmacy (Pharm D)
- Active, unrestricted Pharmacist License in State of employment (OH)
- 7–10+ years of pharmaceutical inventory management experience
- Experience in mail-order, compounding, or high-volume pharmacy operations
- Familiarity with controlled substance destruction processes and vendor management
- Prior experience supporting regulatory inspections and compliance audits
- Background in quality assurance, compliance, or regulatory affairs
- Experience leading process development and continuous improvement initiatives
- Strong SOP writing and data analytics skills
- Prior experience building and implementing compliance/regulatory programs
Key skills/competency
- Pharmacy Compliance
- Inventory Management
- Regulatory Affairs
- Risk Management
- DEA Regulations
- 503A Operations
- Quality Assurance
- Waste Management
- SOP Development
- Audit and Inspection Readiness
Skills & topics
- Sr Program Manager
- Inventory Control
- Pharmacy
- Compliance
- 503A
- DEA Regulations
- Medication Disposal
- Customer Returns
- Pharmaceutical Waste
- Quality Assurance
- Pharmacist
- Healthcare
How to get hired
- Tailor your resume: Highlight your PharmD, license, and 5-7+ years of pharmacy inventory management experience, emphasizing 503A, DEA, and Board of Pharmacy compliance.
- Showcase regulatory expertise: Detail your experience with pharmaceutical waste handling, medication disposal, and returns oversight, demonstrating your ability to translate regulations into actionable workflows.
- Quantify achievements: Provide examples of developing and implementing compliant programs, conducting audits, and supporting regulatory inspections.
- Prepare for interviews: Be ready to discuss your knowledge of 503A, DEA, and state pharmacy laws, and how you've mitigated risks and ensured patient safety.
- Express enthusiasm for Hims & Hers: Research their mission to redefine healthcare and highlight your passion for improving patient outcomes and operational efficiency.
Technical preparation
Master 503A, DEA, and state pharmacy laws.,Understand hazardous drug handling protocols.,Familiarize with USP and EPA standards.,Practice documentation and audit procedures.
Behavioral questions
Describe a complex compliance issue you resolved.,How do you ensure accuracy in inventory management?,How do you collaborate with diverse teams?,How do you handle high-pressure regulatory audits?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the key responsibilities for the Sr Program Manager, Inventory Control Pharmacy at Hims & Hers?
- The Sr Program Manager, Inventory Control Pharmacy at Hims & Hers is responsible for overseeing pharmaceutical disposals, customer returns, and waste management within 503A pharmacy operations. This includes ensuring compliance with all relevant state and federal laws, developing policies, conducting audits, and collaborating with various internal teams to maintain safety and regulatory adherence.
- What qualifications are essential for the Sr Program Manager, Inventory Control Pharmacy role?
- Candidates must possess a Doctor of Pharmacy (PharmD) or Bachelor's degree in Pharmacy, an active unrestricted Pharmacist License in Ohio, and 5-7+ years of experience in pharmaceutical inventory management. A strong understanding of 503A regulations, DEA requirements, and state Board of Pharmacy rules is crucial, along with experience in medication disposal and returns oversight.
- How does Hims & Hers approach work arrangements for this Sr Program Manager role?
- Hims & Hers emphasizes a talent-first, flexible/remote work approach. While the job description specifies an Ohio license, further details on the specific work arrangement (on-site, hybrid, remote) for this role would typically be clarified during the application process.
- What kind of collaboration can I expect as a Sr Program Manager, Inventory Control Pharmacy at Hims & Hers?
- As a Sr Program Manager, you will partner closely with Pharmacy Operations, Quality, Compliance, Fulfillment, and Customer Service teams. You will also act as a subject matter expert on disposal, returns, and waste regulations, assisting with controlled substance inventories and ensuring pharmacist oversight of restricted inventory areas.
- What are the physical demands and conditions of employment for this role at Hims & Hers?
- This role involves working with Hazardous Drugs, requiring specific Personal Protective Equipment (PPE). It also requires medical approval to wear respiratory protection and involves significant physical exertion, including walking, standing, squatting, bending, and lifting up to 50lbs, potentially for a twelve-hour shift.
- How does Hims & Hers support employee well-being and growth for this Sr Program Manager position?
- Hims & Hers offers competitive salary and equity, unlimited PTO, company holidays, and quarterly mental health days. Benefits include comprehensive health insurance, an Employee Stock Purchase Program, employee discounts, and 401k matching, alongside offsite team retreats to foster connection and growth.
Similar roles
Open positions we recommend based on this role.