Sales Manager - Hilton Austin
Hilton · Austin, TX
- On site
- Full-time
- $65,000 / year
- Austin, TX
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Subject: Interested in the Sales Manager - Hilton Austin role at Hilton
Hi Jamie — I came across the Sales Manager - Hilton Austin opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Hilton stood out because…
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Job highlights
- Drive group sales for 10-100 room nights.
- Focus on Central U.S. and specific markets.
- Build and maintain strong client relationships.
- Develop and execute targeted sales strategies.
- Lead the entire sales process from proposal to contract.
About the role
Sales Manager - Hilton Austin
The Sales Manager will be responsible for securing group business ranging from 10 to 100 peak room nights, focusing on accounts within the Central U.S., DMV region, Texas, entertainment, sports, government, and military markets. We are looking for someone with 2+ years of sales management experience.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals.
- Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability.
- Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals.
- Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue.
- Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system.
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment.
Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
About The Team
How We'll Help You Thrive
Benefits
At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
- Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
- Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
- Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
- Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
- Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
- Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
- Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
- Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
- Financial security for your future – Our retirement plans make it easier to save for what’s next.
*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
Key skills/competency
- Sales Management
- Group Business Development
- Client Relationship Management
- Sales Strategy
- Proposal Preparation
- Site Visits
- Contract Negotiation
- Revenue Maximization
- Hospitality Sales
- Sales Management System
Skills & topics
- Sales Manager
- Hospitality Sales
- Group Sales
- Hotel Sales
- Client Relations
- Business Development
- Sales Strategy
- Revenue Management
- Sales
- Management
How to get hired
- Tailor your resume: Highlight your 2+ years of sales management experience, focusing on group bookings and client relationship building.
- Craft a compelling cover letter: Express your passion for hospitality and align your skills with Hilton's core values.
- Prepare for interviews: Be ready to discuss your sales strategies, client management approach, and how you inspire teams.
- Showcase your network: Emphasize your experience with the Central U.S., Texas, and other target markets.
- Research Hilton's culture: Understand their commitment to 'light and warmth of hospitality' and 'award-winning workplace culture'.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Sales Manager at Hilton Austin?
- The Sales Manager at Hilton Austin is responsible for securing group business (10-100 peak room nights) within specific markets in the Central U.S. This involves lead generation, client relationship management, developing sales strategies, managing the end-to-end sales process, coordinating booking details, and potentially leading team members.
- What specific markets does the Sales Manager at Hilton Austin focus on?
- The role focuses on accounts within the Central U.S., including the DMV region and Texas, as well as the entertainment, sports, government, and military markets.
- What qualifications are essential for the Sales Manager position at Hilton Austin?
- A minimum of 2 years of sales management experience is required. Beyond experience, Hilton looks for candidates who embody their core values: passion for hospitality, integrity, leadership, teamwork, ownership, and a focus on the 'now'.
- What kind of benefits can a Sales Manager expect at Hilton?
- Hilton offers comprehensive benefits including significant travel perks (discounted room rates), employee stock purchase program, paid parental leave, caregiving support, mental health resources, generous PTO, health and welfare benefits, and retirement plans.
- How does Hilton foster an award-winning workplace culture for its Sales Managers?
- Hilton is recognized globally for its award-winning culture, focusing on delivering exceptional guest experiences and building an exceptional workplace for its team members. They emphasize spreading the 'light and warmth of hospitality' and support team member growth and well-being.
- What does 'group business' mean in the context of the Sales Manager role at Hilton Austin?
- In this role, 'group business' refers to bookings for events or stays involving multiple rooms, specifically targeting between 10 to 100 peak room nights. This typically includes corporate events, conferences, sports teams, government delegations, or military functions.
- How is a typical day structured for a Sales Manager at Hilton Austin?
- A typical day involves researching and prospecting leads, nurturing client relationships, analyzing market trends for sales strategies, preparing proposals, conducting site visits, negotiating contracts, managing booking details in the sales system, and potentially providing team leadership and support.
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