Medical Assistant
Healthcare Outcomes Performance Co. (HOPCo) · Phoenix, AZ
- On site
- Full-time
- $45,760 / year
- Phoenix, AZ
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Medical Assistant
Healthcare Outcomes Performance Co. (HOPCo) · Phoenix, AZ
Avery Quinn
Hiring Manager · h•••••@recruiting.ultipro.com
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Subject: Interested in the Medical Assistant role at Healthcare Outcomes Performance Co. (HOPCo)
Hi Avery — I came across the Medical Assistant opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Healthcare Outcomes Performance Co. (HOPCo) stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Assist patients and providers in orthopedic setting.
- Room patients, take vitals, and document information.
- Manage EMR and support clinical tasks.
- Contribute to quality programs and patient satisfaction.
- Competitive benefits and wellness programs offered.
About the role
About Healthcare Outcomes Performance Co. (HOPCo)
The Center for Orthopedic Research and Education (CORE Institute) is a distinguished organization recognized by Ranking Arizona as a leader in healthcare. We have been awarded #1 for Orthopedic Practices, #1 for Healthiest Healthcare Employers, and #3 for Best Healthcare Workplace Culture. We were also a winner in Best Places to Work.
Job Summary
We are seeking a dedicated Medical Assistant to join our team. The Medical Assistant will play a crucial role in facilitating communication between patients and providers, ensuring efficient patient flow, and maintaining a high standard of care. This role involves direct patient interaction, clinical support, and administrative tasks within an orthopedic and spine surgery setting.
Key Responsibilities
- Facilitate communication between patients and providers.
- Room patients, obtain and document vital signs, and review intake paperwork.
- Prepare patients for visits, including pulling radiology images and assisting with procedures.
- Accurately enter data into the Electronic Medical Record (EMR) system.
- Assist providers with prescriptions and completing medical forms.
- Manage provider EMR desktops and ensure timely responses to voicemails.
- Maintain exam room standards, including restocking and cleaning.
- Ensure patient education is provided as directed by the provider.
- Promote a positive patient experience and maintain a HIPAA-compliant environment.
Benefits
- Competitive Health & Welfare Benefits
- Monthly $43 stipend for ancillary benefits
- HSA with company match for qualifying HDHP plans
- 401k plan with company match (including part-time employees after 6 months)
- 24/7 Employee Assistance Program
- Employee Appreciation Days and Wellness Events
Minimum Qualifications
- 1-2 years of experience in orthopedics, spine surgery, or pain management is preferred.
- Alternatively, a recent graduate (within 12-18 months) of a formal Medical Assistant training program with CMA certification, or grandfathered in per State regulation.
- Must pass the MA competency exam within the first six months of employment.
- Active Medical Assistant certification (e.g., RMA, CMA, CCMA, NCMA) from a recognized organization (e.g., AMT, AAMA, NHA, NCCT), meeting specific testing date requirements if applicable.
- Experience with office medical procedures, treatments, insurance, managed care, EMR, and scheduling software.
- Certification or additional training must meet meaningful use requirements.
- BLS certification is required.
- High school diploma/GED and graduation from an accredited Medical Assistant training program.
Preferred Qualifications
- Two years of experience in an outpatient physical therapy clinic.
- Experience with orthopedics.
Key skills/competency
- Medical Assistant
- Orthopedics
- Patient Care
- EMR Systems
- Vital Signs
- Clinical Procedures
- HIPAA Compliance
- Medical Documentation
- Patient Communication
- Healthcare Administration
Skills & topics
- Medical Assistant
- CMA
- RMA
- Orthopedics
- Patient Care
- EMR
- Clinical Support
- Healthcare
- Medical Office
- Certified Medical Assistant
How to get hired
- Tailor your resume: Highlight orthopedic experience and MA certifications.
- Craft a compelling cover letter: Emphasize your patient care skills and EMR proficiency.
- Prepare for interviews: Be ready to discuss clinical scenarios and patient interactions.
- Showcase your certifications: Have proof of active Medical Assistant and BLS certifications.
- Demonstrate EMR knowledge: Be prepared to discuss your experience with EMR systems.
Technical preparation
Practice EMR system navigation and data entry.,Review common orthopedic procedures and terminology.,Brush up on vital signs measurement techniques.,Study HIPAA guidelines and patient privacy.
Behavioral questions
Describe handling a difficult patient interaction.,How do you prioritize tasks in a busy clinic?,Explain your role in patient communication.,How do you ensure accuracy in documentation?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What are the minimum qualifications for the Medical Assistant position at HOPCo?
- To be considered for the Medical Assistant role at HOPCo, you generally need 1-2 years of experience in orthopedics, spine surgery, or pain management. Alternatively, you may qualify if you recently graduated from an accredited Medical Assistant program within the last 12-18 months and hold a CMA certificate, or if you are grandfathered in per state regulations. A high school diploma/GED, active Medical Assistant certification (like CMA, RMA, CCMA, or NCMA from specific recognized bodies), BLS certification, and experience with EMR systems are also required.
- What is the salary range for a Medical Assistant at Healthcare Outcomes Performance Co.?
- The Medical Assistant position at HOPCo offers a competitive salary range of $18 to $22.50 per hour, based on experience and qualifications.
- What type of benefits does HOPCo offer its Medical Assistants?
- HOPCo provides a comprehensive benefits package for Medical Assistants, including competitive health and welfare benefits, a monthly $43 stipend for ancillary benefits, HSA with company match for qualifying HDHP plans, a 401k plan with company match after 6 months of service, and a 24/7 Employee Assistance Program. They also host Employee Appreciation Days and Wellness Events.
- What is the work arrangement for this Medical Assistant job?
- Based on the description, this Medical Assistant position appears to be an on-site role, requiring presence in the clinic for patient care and administrative duties.
- How important is EMR experience for the Medical Assistant role at HOPCo?
- Experience with EMR systems is crucial for the Medical Assistant role at HOPCo. You will be responsible for accurate data entry, managing provider EMR desktops, and ensuring clinical documents are scanned into the EMR. Proficiency in EMR software is a key requirement.
- Does HOPCo offer opportunities for professional development for Medical Assistants?
- While not explicitly detailed, HOPCo's commitment to employee wellness and appreciation, along with the requirement for passing a competency exam, suggests a focus on professional standards. The preferred qualifications also indicate value placed on additional experience and training within specific fields like orthopedics.
- What does 'meaningful use' refer to in the context of Medical Assistant certification at HOPCo?