Field Account Manager, Redi Carpet
HD Supply · Tampa, FL
- On site
- Full-time
- $75,000 / year
- Tampa, FL
Job highlights
- Exceed sales targets in a territory.
- Drive new account growth through prospecting.
- Manage customer relationships and retention.
- Utilize Salesforce for reporting and analysis.
- Requires significant vehicle use.
About the role
Field Account Manager
HD Supply is seeking a motivated and results-oriented Field Account Manager to join our dynamic sales team. This role is responsible for exceeding sales and profit targets within a designated territory by implementing strategic sales and marketing programs. You will drive growth by identifying and securing profitable new accounts through diligent industry research, active networking, and proactive prospecting. A significant aspect of this role involves consistent use of a company or personal vehicle, exceeding 50% of the average work week. An acceptable Motor Vehicle Record (MVR) report is a requirement for this position.
Major Tasks, Responsibilities, and Key Accountabilities
- Manage sales and customer retention initiatives to improve sales performance, profitability, and customer satisfaction.
- Plan, forecast, and report on sales activities and competitive pricing tactics.
- Develop a strategic sales call schedule and conduct face-to-face customer visits.
- Identify vital opportunities, promote value-added solutions, and effectively navigate objections.
- Develop and maintain a pipeline of qualified accounts to meet or exceed sales and margin plans using a CRM tool.
- Focus on new account opportunities through effective cold call strategies to drive territory growth.
- Implement approved sales strategies to achieve targeted sales outcomes and build strong customer relationships.
- Maintain industry-specific product knowledge and a deep understanding of specialized services.
- Utilize Salesforce reporting and data analysis to identify sales and revenue growth opportunities.
- Review customer portfolios to identify and address underperforming accounts.
- Collaborate with inside sales to support business growth and development.
Nature and Scope
This role requires strong problem-solving skills to creatively address complex situations and challenges. You will troubleshoot and resolve intricate problems, making decisions under uncertainty with potentially incomplete information to achieve effective results. The Field Account Manager will independently perform assignments with limited instruction, determining and developing their approach to solutions. Guidance will be provided on complex issues. While not having direct hiring or firing authority, this role may involve overseeing project completion, including planning, monitoring progress, and evaluating results, and contributing to employee professional development.
Work Environment
This position is primarily located in a comfortable indoor setting with infrequent and non-objectionable unpleasant conditions. The role involves significant sitting with frequent opportunities to move around. Occasional need for moving or lifting light articles may arise. Overnight travel is required less than 10% of the time.
Education and Experience
- Bachelor’s degree in business administration or a related field is preferred.
- Business-to-Business sales experience, including Consultative or Solution-Based Selling techniques.
- Proficiency with Salesforce.
- Typically requires BS/BA in a related discipline with 5-8 years of experience in a related field, OR MS/MA with 3-5 years of experience.
Key skills/competency
- Sales Strategy
- Account Management
- New Business Development
- Salesforce CRM
- Consultative Selling
- Customer Retention
- Sales Forecasting
- Territory Management
- Problem Solving
- Relationship Building
Skills & topics
- Field Account Manager
- Sales
- Account Management
- Business Development
- B2B Sales
- Salesforce
- Territory Management
- Customer Retention
- Sales Strategy
- Consultative Selling
- HD Supply
- Sales Manager
- Enterprise Sales
- Client Relations
- Revenue Growth
How to get hired
- Tailor your resume: Highlight B2B sales experience, Salesforce proficiency, and consultative selling techniques relevant to the Field Account Manager role.
- Showcase your sales success: Quantify achievements in previous roles, demonstrating how you exceeded targets and drove revenue growth for HD Supply.
- Demonstrate territory management skills: Emphasize your ability to develop strategic sales plans and manage customer pipelines effectively.
- Prepare for MVR check: Ensure you have a clean driving record as operating a company vehicle is essential for this Field Account Manager position.
- Research HD Supply: Understand their products, services, and commitment to diversity and inclusion to align with their values.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Field Account Manager at HD Supply?
- The primary responsibilities of a Field Account Manager at HD Supply include exceeding sales and profit targets in a designated territory, developing new profitable accounts through prospecting and research, managing customer relationships and retention, and utilizing Salesforce for sales activities and reporting. Significant vehicle operation is also a key component of this role.
- What qualifications are preferred for the Field Account Manager position?
- Preferred qualifications for the Field Account Manager role include a Bachelor's degree in business administration or a related field, Business-to-Business sales experience with techniques like Consultative or Solution-Based Selling, and proficiency with Salesforce. A valid Motor Vehicle Record (MVR) report is also required.
- How important is Salesforce knowledge for this role?
- Proficiency with Salesforce is highly important for the Field Account Manager position. You will use Salesforce for identifying and developing qualified accounts, reporting on sales activities, analyzing data for growth opportunities, and managing your customer relationship pipeline.
- Does the Field Account Manager role require travel?
- Yes, the Field Account Manager role requires significant use of a vehicle, operating it more than 50% of the average work week. While overnight travel is typically less than 10%, regular travel within your designated territory is essential for face-to-face customer visits and relationship building.
- What is the typical experience required for a Field Account Manager at HD Supply?
- Typically, the Field Account Manager role requires a Bachelor's degree in a related discipline and 5-8 years of experience in a related field. Alternatively, a Master's degree with 3-5 years of experience may be considered. Business-to-Business sales experience is crucial.
- How does HD Supply approach diversity, equity, and inclusion for Field Account Managers?
- HD Supply is committed to fostering a culture that promotes equity, respect, and advocacy for all associates. They value the diversity of their people and are an Equal Opportunity/Affirmative Action Employer, ensuring qualified applicants receive consideration without regard to race, color, religion, sex, gender identity, national origin, age, veteran status, or disability.
Similar roles
Open positions we recommend based on this role.