Onboarding Specialist
Fieldnation · Minnesota
- Location
- Minnesota
- Posted
- 6 days ago
- Type
- Full-time / On site
- Salary
- Not listed — worth asking early.
Tailored resume — keyword-matched to this role.
Hiring manager — we find who's hiring.
Intro email — drafted to reach them directly.
What the job really is
Who we are:
Field Nation brings companies and service professionals together through an integrated, easy-to-use platform. We support businesses looking to grow their service offerings while also empowering technicians to leverage their skills on their own terms. Our mission is to help the service delivery industry do great work, and we live that mission by doing great work for the companies and service professionals that depend on us.
Why is this role important to Field Nation?
We are looking for an Onboarding Specialist to lead our customers through their most critical milestones within their Field Nation journey, transitioning them from contract signed to successful power user. This role is responsible for driving the behavioral and tactical changes necessary for customers to thrive on the Field Nation marketplace. The Onboarding Specialist must be able to clearly capture and articulate the customers strategy and needs, cultivate engagement in a client-driven organization, and accelerate user adoption through advising customers on best practices in order to create a prescriptive path to drive successful outcomes and enable a customer to transform their business. This position will also offer the chance to work in a fast-paced, high growth environment where innovative ideas are encouraged and collaboration is a must.