GTM Strategy & Operations Senior Lead, Fulfillment

About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About This Role

Supply acquisition is pivotal to Fulfillment. This is an opportunity to shape how Faire's fulfillment experience drives brand acquisition and long-term growth. You'll own critical initiatives end-to-end — from analytical deep dives into fulfillment performance and brand health, to identifying new growth levers and translating them into concrete recommendations. You'll partner closely with sales, operations, and leadership to move from insight to action quickly. This is a high-visibility role where you'll regularly present performance, new findings, and strategic recommendations to Faire’s core leadership and your recommendations will shape how we win and retain the brands that power Fulfillment.

This is an ideal role for someone who wants to work as a high-impact individual contributor in a fast-paced, highly collaborative, and data-driven environment and have the opportunity to gain exposure to partnering with a variety of functions.

What You’ll Do

• Break down complex and ambiguous strategic problems to uncover actionable insights
• Develop, refine, and execute on go-to-market strategies
• Lead large cross-functional strategic initiatives that move company metrics in partnership with Product, Sales, Systems, Program Management, Marketing, etc.
• Identify opportunities, develop hypotheses, execute in-depth analyses and make recommendations to Faire’s leadership team based on your findings
• Own the most important metrics for our business by having deep intuition on how they are trending and surfacing the most salient strategic insights to drive them
• Provide thought partnership to cross functional teammates to ensure the organization is using data thoughtfully and correctly
• Develop effective and scalable operational processes and fill operational gaps

Qualifications

• 10+ years of relevant work experience in an analytical and strategic role across analytics, consulting, product, business operations, or finance
• You are a strategic problem solver. You can break down ambiguous problems and apply a first principles approach to solving them.
• You are highly analytical and metrics-focused. You can execute on complex analyses, define KPIs, size opportunity areas, and measure and report on performance across the business
• Advanced technical skill set and strong proficiency in Excel + SQL
• You are a strong communicator. You can crisply communicate actionable data-driven insights to all audiences.
• You have strong product and business intuition. You contextualize how insights fit into broader business goals and have a strong understanding of product and business metrics.
• You are scrappy and resourceful. When something needs to get done, you always find a way to make it happen.
• You are an extraordinarily fast learner. You have the natural curiosity and intellectual horsepower to deeply understand new topics and pick up new skills in a very short time.

Salary Range

San Francisco: the pay range for this role is $197,500 to $271,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Work Arrangement

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

• Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
• Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
• Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
• Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
• Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

Key skills/competency

• Go-to-market strategy
• Fulfillment operations
• Business operations
• Strategic problem solving
• Data analysis
• SQL
• Cross-functional leadership
• Performance metrics
• Retail technology
• Supply chain