Operational Excellence Manager, XSite

Operational Excellence Manager, XSite

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Position Summary

The Operational Excellence (XSite) Manager serves as a strategic partner within the Quality department, responsible for the evolution of the company’s visual management & foundational program. Initiative that aims for Operational Excellence in regard to standardization, continuous improvement and people development in operations globally.

Key priorities for this position is the implementation of visual management at new and existing locations through utilizing the foundational elements of the company's program. The manager will also support sites through training of the responsibilities, providing clear direction and expectations, conducting annual audits at the sites and meeting regularly with all sites in order to ensure the sites goals are met.

Essential Duties And Responsibilities

• 5S and Visual Management Programs: Oversee training and development of the 5S Program, 5S Audits, Communication center standards, visual management within the program and rolling out guidelines per policy
• Content Transformation: Contribute to the development of interactive content, training videos, and gamification modules to move from high level instructions to engaging learning experiences for the foundational program.
• Site Support & Training: Serve as a point of contact for sites, training site leadership on the Visual Management program, management, and communicating on available metrics.
• Document Alignment: Coordinate with the Quality team and Document Control to manage updates, edits, and sustainability requirements for all forms and training materials related to X Site
• Compliance & Auditing: Conduct site audits for compliance with regional standards and to prepare sites for the next level.
• Continuous Improvement: Collaborate with cross-functional teams to identify training gaps and the creation of additional content as needed.
• Other duties as deemed necessary by manager

EDUCATION

Minimum B.S. , Quality Systems/ Visual Management Manager experience, or equivalent

Skills & Abilities

• Computer Skills: Microsoft 365 (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides)
• Language Skills: Excellent communicator who understands how to explain difficult concepts in an understandable way. Excellent grammar and writing abilities.
• Soft Skills: Ability to communicate with varying audiences, from executive leadership to site-level associates.
• Project Management: Must be able to orchestrate multiple content projects simultaneously and prioritize based on rapid site growth.
• Specialized Knowledge: Understanding of document control, high-tech environments, and visual management

Other Skills

• Project Management
• Data Analysis
• Attention to Detail
• Growth and Improvement Mindset
• Cross-functional Collaboration

CORE COMPETENCIES

• Independent Contributor
• Accountability
• Communication / Building Partnership
• Customer Orientation
• Developing Oneself
• Drive for Results
• Embracing Change
• Problem Solving
• Professional Competencies

PHYSICAL DEMANDS

Other Physical Requirements: Must wear composite-toed boots, hearing protection, ability to travel by car or plane, high frequency of computer keyboarding, high frequency of viewing a computer monitor.

WORK ENVIRONMENT

Work is performed primarily in the office during daytime working hours. The noise level in the work environment is usually quiet in office settings and moderate in other situations.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Compensation & Benefits

For this position, the expected base pay range is $90,000.00 – $100,000.00. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

About DSV

DSV – Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook.

Key skills/competency

• Operational Excellence
• Visual Management
• 5S Program
• Continuous Improvement
• Project Management
• Quality Systems
• Auditing
• Training and Development
• Cross-functional Collaboration
• Data Analysis