
Sales Operations Solutions Architect (Remote US)
Directive · Atlanta, GA
- Hybrid
- Full-time
- $120,000 / year
- Atlanta, GA
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Subject: Interested in the Sales Operations Solutions Architect (Remote US) role at Directive
Hi Jamie — I came across the Sales Operations Solutions Architect (Remote US) opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Directive stood out because…
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Job highlights
- Execute GTM architectures and Salesforce configurations.
- Transform client CRMs into revenue engines.
- Own Salesforce execution and data hygiene.
- Requires expert Salesforce Flow knowledge.
- Remote US role with client-facing focus.
About the role
About Directive
Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most. With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes. We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. Tying it all together is our methodology, DiscoverabilityOS™, which aligns brand and demand to guide your ICP to choose you across every decision point.
We move fast. We think boldly. We hire people who challenge the status quo, build campaigns worth talking about, and make bold brands impossible to ignore. If you live for performance, love solving hard problems, and want your work to actually mean something, you'll fit right in.
Internally this role is titled Account Strategist, Sales Operations
About The Role
Role Mission: To execute world-class GTM architectures and Salesforce configurations that transform our clients' CRM environments into high-velocity revenue engines.
You are the technical champion. While the Director of RevOps defines the high-level architecture and leads the pitches, you own the execution. You are responsible for making the blueprint a reality within Salesforce, ensuring data hygiene, routing logic, and reporting are flawless.
What You Bring
- Technical Prowess: You are a Salesforce wizard. You think in ERDs. You know when to use a Formula Field vs. a Flow. You have battle scars from messy data migrations.
- Consultant Mindset: You don't just take tickets; you ask "Why?" You can explain to a Sales Manager why a specific validation rule is going to save their team 5 hours a week.
- Agency DNA: You understand that Time is Money. You are disciplined with time-tracking and thrive in a high-velocity, multi-client environment.
- Precision-Obsessed: You have a "double-check" culture. You wouldn't dream of pushing a Flow to production without testing it in a Sandbox first.
Requirements
- 4+ years of deep Salesforce Administration/Strategy experience (SaaS experience preferred).
- 2+ years in a client-facing agency or consultancy is highly preferred.
- Expert-level knowledge of Salesforce Flows (Workflows and Process Builder are "dinosaurs" to you).
- Experience with the modern RevOps stack: LeanData, Gong, Outreach/Salesloft, and CPQ tools.
- Proven ability to manage multiple projects concurrently without dropping the ball.
- Salesforce Certified Administrator (Advanced Admin or Platform App Builder preferred).
What We Offer
- 🏠 Compensation for this role includes a competitive base salary
- 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle, including a 100% employer-paid plan for you and a 50% employer contribution for your dependents
- Benefits To Support The Whole Person: 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace; 💪 Physical - Gympass
- 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
- 💰 Financial - Traditional and Roth 401(k) with a 3% company match
- 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time
- 🌴 Annual Anniversary Trip with peers and executive leadership for fun and entertainment!
Work Environment Requirements
As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country.
This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to careers@directiveconsulting.com.
Additional Information
At Directive, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Key skills/competency
- Salesforce Administration
- Salesforce Flows
- RevOps
- GTM Architecture
- CRM Configuration
- Data Migration
- Client-Facing Consulting
- Project Management
- SaaS Experience
- Salesforce Certified Administrator
Skills & topics
- Salesforce Administrator
- Salesforce Flows
- RevOps
- GTM Architecture
- CRM Configuration
- Data Migration
- Client-Facing Consulting
- Project Management
- SaaS Experience
- Salesforce Certified Administrator
- Sales Operations
- Solutions Architect
- B2B Marketing
- Agency
- Remote
How to get hired
- Tailor your resume: Highlight Salesforce administration, Flows, and client-facing experience. Quantify achievements in CRM optimization and revenue generation.
- Showcase RevOps expertise: Emphasize experience with the modern RevOps stack (LeanData, Gong, Outreach/Salesloft, CPQ) and data migration successes.
- Demonstrate consultant mindset: Detail your ability to explain technical solutions to sales teams and your problem-solving approach in client interactions.
- Highlight agency experience: Mention your ability to manage multiple projects concurrently in a fast-paced, client-focused environment and your time-tracking discipline.
- Prepare for technical and behavioral interviews: Be ready to discuss complex Salesforce configurations, data hygiene best practices, and how you handle challenging client requests.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus of the Sales Operations Solutions Architect role at Directive?
- The primary focus of the Sales Operations Solutions Architect is to execute world-class Go-To-Market (GTM) architectures and Salesforce configurations, transforming clients' CRM environments into high-velocity revenue engines. This involves owning the technical execution within Salesforce, ensuring data hygiene, routing logic, and reporting are flawless.
- What technical skills are essential for a Sales Operations Solutions Architect at Directive?
- Essential technical skills include expert-level knowledge of Salesforce Administration and Flows, with a strong understanding of ERDs. Familiarity with the modern RevOps stack like LeanData, Gong, Outreach/Salesloft, and CPQ tools is also crucial. Experience with data migrations and Salesforce certifications (Administrator, Advanced Admin, or Platform App Builder) are highly preferred.
- What kind of client interaction is expected in this Sales Operations Solutions Architect role?
- This role requires a strong consultant mindset, involving client-facing interactions. You'll need to explain technical solutions and their business value to sales managers and stakeholders, ensuring they understand how specific configurations will benefit their teams.
- What makes Directive a unique place to work for a Sales Operations Solutions Architect?
- Directive is a fast-paced, performance-driven B2B marketing agency that values bold thinking and client outcomes. They offer a competitive salary, comprehensive benefits including a 100% employer-paid medical plan, generous time off, and unique perks like an annual anniversary trip. The role also offers the flexibility of a remote-first environment within the US.
- What is the expected experience level for this Sales Operations Solutions Architect position?
- The role requires at least 4 years of deep Salesforce Administration/Strategy experience, preferably in SaaS. Additionally, 2+ years in a client-facing agency or consultancy role is highly preferred. Expertise in Salesforce Flows and familiarity with the RevOps stack are critical.
- How does Directive support employee well-being and professional development?
- Directive offers comprehensive benefits including mental health support through Spring Health and Headspace, physical wellness through Gympass, and generous time off. They also provide financial benefits like a 401(k) with company match and an annual bonus structure that rewards tenure and performance.
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