Payroll Systems Program Manager
Chewy · Bellevue, WA
- On site
- Full-time
- $130,000 / year
- Bellevue, WA
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Payroll Systems Program Manager
Chewy · Bellevue, WA
Taylor Morgan
Hiring Manager · h•••••@careers.chewy.com
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Subject: Interested in the Payroll Systems Program Manager role at Chewy
Hi Taylor — I came across the Payroll Systems Program Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Chewy stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Manage payroll systems and Workday implementation.
- Ensure accurate, timely, and compliant payroll.
- Collaborate with IT, HR, and Operations.
- Troubleshoot system issues and drive improvements.
- Configure Workday and manage system enhancements.
About the role
About the Role
The Payroll Systems Program Manager will report to the Associate Director of Payroll and will play a critical role in supporting and optimizing the payroll technology landscape, with a primary focus on Workday System Implementation and Testing. This role requires a strong understanding of payroll operations, HRIS/Payroll systems, integrations, and downstream business impacts to help drive continuous improvement and operational excellence.
This position serves as a strategic and operational liaison between Payroll, HRIS, Operations, and Information Technology Services, ensuring payroll systems are stable, compliant, scalable, and aligned with business needs. The ideal candidate will partner closely with cross-functional teams to troubleshoot and resolve system-related issues, support payroll processing activities, manage system improvements, and coordinate regular maintenance activities including testing, patching, upgrades, and release management.
What You Will Do
- Partner with HR and Operations to implement new software releases, patches, and upgrades to financial systems including design meetings and direct testing.
- Oversee end-to-end payroll system processes, ensuring accurate, timely, and compliant payroll for all employees, including multi-state payrolls.
- Lead the implementation and optimization of payroll technology, collaborating with IT, HR, Benefits, Compensation, and Payroll Operations to enhance automation, user experience, and regulatory compliance.
- Partner with HRIS, Payroll Operations, and end-users to resolve any system issues quickly and efficiently.
- Draft requirements documents and develop test scripts.
- Lead in the analysis and recommendations for system enhancements to improve the efficiency of the Finance, Payroll, HR, and project teams.
- Configure payroll software functionality in Workday.
- Act as the subject matter expert in system implementation projects, managing timelines and project tasks for new system deployments or enhancements.
- Oversee the migration of payroll data from legacy systems to new solutions, ensuring integrity and auditing for inaccuracies.
- Analyze existing payroll workflows to identify bottlenecks and implement automated, streamlined procedures.
What You’ll Need
- 4+ years of experience supporting payroll systems, HRIS platforms, or enterprise applications.
- Hands-on experience with Workday Payroll, UKG, and ADP Smart Compliance required.
- Solid background understanding of payroll processes, tax regulations, earnings, deductions, and compliance requirements.
- Established track record of experience supporting system upgrades, patches, testing, integrations, and production support activities.
- Ability to troubleshoot complex payroll and system issues and drive process improvements.
- Strong analytical, organizational, and communication skills.
- Experience with Workday Payroll reporting, business processes, and integrations preferred.
- Advanced Excel skills.
Key skills/competency
- Payroll Systems Program Manager
- Workday Payroll
- HRIS Systems
- System Implementation
- Payroll Operations
- Integrations
- Testing
- Compliance
- Process Improvement
- Workday Reporting
Skills & topics
- Payroll Systems Program Manager
- Workday Payroll
- HRIS
- Payroll Systems
- System Implementation
- Payroll Operations
- Integrations
- Testing
- Compliance
- Process Improvement
- UKG
- ADP Smart Compliance
- Excel
- Finance
- Human Resources
How to get hired
- Tailor your resume: Highlight payroll systems, Workday, HRIS, and compliance experience.
- Showcase Workday expertise: Emphasize experience with Workday Payroll, reporting, and business processes.
- Demonstrate problem-solving skills: Provide examples of troubleshooting complex payroll issues.
- Understand Chewy's culture: Research Chewy's values and mission to align your application.
- Prepare for technical and behavioral questions: Be ready to discuss system implementations and team collaboration.
Technical preparation
Master Workday Payroll configuration and reporting.,Practice system integration testing scenarios.,Review payroll tax regulations and compliance.,Enhance advanced Excel and data analysis skills.
Behavioral questions
Describe a complex payroll system issue you resolved.,How do you manage timelines for system upgrades?,Explain your collaboration process with cross-functional teams.,How do you ensure payroll compliance and accuracy?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the primary focus for the Payroll Systems Program Manager role at Chewy?
- The primary focus for the Payroll Systems Program Manager at Chewy is supporting and optimizing the payroll technology landscape, with a strong emphasis on Workday System Implementation and Testing.
- What are the key systems experience required for this Chewy Payroll Systems Program Manager position?
- Candidates are required to have hands-on experience with Workday Payroll, UKG, and ADP Smart Compliance. Experience with Workday Payroll reporting, business processes, and integrations is also preferred.
- What level of experience is needed to be considered for the Payroll Systems Program Manager job at Chewy?
- You will need at least 4 years of experience supporting payroll systems, HRIS platforms, or enterprise applications to be considered for this role.
- How does Chewy handle salary for the Payroll Systems Program Manager role?
- Chewy offers a base salary range of $87,000 - $130,000.00. The specific salary is influenced by factors like experience, education, and location. This position is also eligible for 401k, equity grants, and potential annual bonuses.
- What kind of benefits does Chewy offer to employees in this role?
- Chewy provides a comprehensive benefits package including medical, Rx, vision, dental, life, disability insurance, parental leave, family services, flexible spending accounts, telemedicine, and various employee discounts.
- What is the PTO policy for the Payroll Systems Program Manager at Chewy?
- Exempt salary team members at Chewy enjoy unlimited Paid Time Off (PTO), subject to manager approval. Team members also receive six paid holidays annually.
- Is this a remote or on-site position at Chewy?
- The job description does not explicitly state the work arrangement. However, given the nature of system management and cross-functional collaboration, it is likely a hybrid or on-site role. Further clarification may be available during the application process.
- How can I best prepare my resume for the Payroll Systems Program Manager application at Chewy?
- To prepare your resume, clearly highlight your 4+ years of experience in payroll systems and HRIS. Specifically mention your hands-on experience with Workday Payroll, UKG, and ADP Smart Compliance, as well as your expertise in system upgrades, testing, and integrations.
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