Automotive Sales Manager
Capital Ford of Charlotte · Charlotte, NC
- On site
- Full-time
- $120,000 / year
- Charlotte, NC
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Subject: Interested in the Automotive Sales Manager role at Capital Ford of Charlotte
Hi Alex — I came across the Automotive Sales Manager opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Capital Ford of Charlotte stood out because…
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Job highlights
- Lead and develop automotive sales team.
- Structure deals for maximum profitability.
- Drive CRM and lead management.
- Achieve sales and profitability goals.
- Foster high-performance sales culture.
About the role
Automotive Sales Manager
Are you a leader who thrives on developing people, driving results, and creating a winning culture? Capital Ford of Charlotte is looking for a high-energy Sales Manager / Desk Manager who brings passion, accountability, and a servant-leadership mindset to the showroom floor. This isn't a position for someone who simply wants to desk deals. We're looking for someone who can inspire a team, coach performance, hold the line on process, and help take our dealership to the next level.
If you're the type of leader who leads from the front, embraces challenges, and believes success comes from serving your team, we want to talk to you.
What You'll Be Doing:
- Lead, coach, and develop a team of Sales Consultants
- Desk deals and structure transactions to maximize profitability while delivering an exceptional customer experience
- Drive accountability around lead management, appointments, follow-up, and CRM activity
- Partner with F&I and dealership leadership to achieve sales and profitability goals
- Monitor key performance metrics and create action plans for improvement
- Assist with inventory management, appraisals, and merchandising strategies
- Foster a positive, high-performance culture built on teamwork and respect
- Recruit, train, and retain top sales talent
What We're Looking For:
- Previous Automotive Sales Manager, Desk Manager, or high-performing Sales Manager experience
- Strong leadership skills with a passion for developing people
- Proven track record of driving sales volume and profitability
- Experience managing dealership KPIs and performance metrics
- Strong understanding of CRM processes, lead management, and customer follow-up
- High level of integrity, accountability, and professionalism
- Competitive drive with a team-first mentality
- Ability to thrive in a fast-paced environment
The Ideal Candidate:
- You don't just talk about culture—you create it.
- You know your numbers.
- You hold people accountable because you care about their success.
- You celebrate wins, coach through challenges, and lead with humility.
- You bring energy, urgency, and hustle every day while never losing sight of the customer experience.
Why Capital?
Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across 20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters.
You belong at Capital. Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.
Key skills/competency:
- Automotive Sales Management
- Team Leadership
- Deal Structuring
- Customer Experience
- CRM Management
- Performance Metrics
- Sales Training
- Inventory Management
- Profitability Analysis
- Recruitment
Skills & topics
- Automotive Sales Manager
- Sales Manager
- Desk Manager
- Dealership Sales
- Automotive Leadership
- Sales Team Development
- CRM
- Lead Management
- Profitability
- Customer Experience
- Performance Metrics
- Car Sales
- Automotive
- Charlotte Jobs
How to get hired
- Tailor your resume: Highlight automotive sales management, leadership, and performance metrics.
- Showcase leadership: Emphasize experience in developing teams and driving results.
- Quantify achievements: Use numbers to demonstrate sales volume and profitability improvements.
- Understand dealership operations: Detail your knowledge of CRM, F&I, and inventory management.
- Express cultural fit: Align your application with Capital Ford's servant-leadership values.
Technical preparation
Behavioral questions
Frequently asked questions
- What is the primary focus for an Automotive Sales Manager at Capital Ford of Charlotte?
- The primary focus for an Automotive Sales Manager at Capital Ford of Charlotte is to lead, coach, and develop the sales team, while also actively managing deal structuring to maximize profitability and ensure an exceptional customer experience.
- What kind of leadership style is Capital Ford of Charlotte seeking for this Sales Manager role?
- Capital Ford of Charlotte is seeking a high-energy, servant-leadership style manager who leads from the front, embraces challenges, drives accountability, and is passionate about developing their team.
- What experience is required to be considered for the Automotive Sales Manager position?
- Required experience includes previous Automotive Sales Manager or Desk Manager roles, strong leadership skills, a proven track record in driving sales volume and profitability, and a solid understanding of dealership KPIs and CRM processes.
- How does Capital Ford of Charlotte foster a positive work environment for their Sales Managers?
- Capital Ford of Charlotte fosters a positive environment by being family-owned, growth-focused, committed to building careers, rewarding performance, prioritizing development, and emphasizing a culture of teamwork and respect.
- What are the key performance indicators (KPIs) an Automotive Sales Manager will monitor at Capital Ford of Charlotte?
- An Automotive Sales Manager will monitor key performance indicators related to lead management, appointments, follow-up, CRM activity, sales volume, profitability, and customer experience metrics.
- What is the role of an Automotive Sales Manager in inventory management at Capital Ford of Charlotte?
- The Automotive Sales Manager will assist with inventory management, appraisals, and merchandising strategies to ensure the right vehicles are available and presented effectively to customers.
- Does Capital Ford of Charlotte encourage career growth for their Sales Managers?
- Yes, Capital Auto Group is committed to building careers and prioritizes development, meaning they actively support the growth of their Sales Managers within the organization.