Solutions Engineer
Axis Communications · United States
- Hybrid
- Full-time
- $135,000 / year
- United States
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Subject: Interested in the Solutions Engineer role at Axis Communications
Hi Taylor — I came across the Solutions Engineer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Axis Communications stood out because…
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Job highlights
- Regional technical expert for assigned technologies.
- Liaison between regional teams and HQ.
- Inform product development with market insights.
- Provide technical expertise to customers and teams.
- Analyze portfolio performance and market trends.
About the role
Solutions Engineer
The Solutions Engineer (SE) will serve as a regional technical expert and product portfolio manager for assigned technologies in the Americas. Acting as a strategic liaison between regional teams and Global Headquarters, the SE will gather market feedback, competitive insights, and customer needs to inform product development. This role bridges R&D, sales, and support - from early product inception through launch, implementation, and next-generation iterations. SEs deliver deep technical expertise to customers and internal teams through content creation, training, pre-sales support, thought leadership, and field engagement, while continuously feeding market intelligence back into product roadmaps.
What you’ll do here as Solutions Engineer?
- Collect and synthesize market trends and customer feedback, use cases, and feature requests to inform global product roadmap priorities
- Operate as subject matter expert on assigned technology features and capabilities
- Support the creation and distribution of technical content within the Americas
- Analyze portfolio sales performance, feature releases, and market trends to inform regional strategy
- Understand competitive landscape on assigned technologies
- Support pre-sales and professional services activities, including field work and visits
- Support pilots and proof of concept implementations when relevant
- Represent Axis at both internal and external speaking opportunities when appropriate
- Work in lock step with product marketing and Academy to assist with messaging around technologies for the local market
- Act as a technical liaison for Area Technical teams; assisting with technical knowledge transfer and supporting large or complex pre-sales projects
Who are we looking for/Who are you?
- Ability to balance technical aptitude with business acumen
- Creativity, curiosity and passion for technology
- Strategic, analytical, inquiring and critical thought process
- Capacity to work with all levels of management
- Conscience of deadlines with strong organizational skills
- Detailed problem solving
- Drive, determination and self-disciplined approach to achieving results
- Professional etiquette
- Passion for presenting and telling stories through content creation
- Well-developed interpersonal and communication skills, strong presentation skills
- Work collaboratively within the organization
- Technical depth in IP networking, video transport, and surveillance systems
We'd love to hear that you have/are:
- Experience with computer networking infrastructure technologies
- Knowledge of video transport streaming protocols and compression technologies
- Experience in IP Networking covering LAN and WAN hardware (routers, firewalls etc.) configuration, low level protocol knowledge (RTP, TCP/IP, UDP) and experience with IGMP and multicasting
- 5+ years’ experience in physical security industry
- B.S. degree in computer science or related field preferred
Location & Travel:
This role is based in our Chelmsford, MA office; remote consideration for the right candidate living proximate to an international airport and willing to perform job responsibilities during Eastern Time Zone business hours. The ideal candidate will have a willingness to travel, including internationally, up to a maximum of 50%.
Physical demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee is occasionally required to lift 15-20 lbs. Travel is required for this position up to 50% of the time.
Target Salary:
The approximate pay range for this role is $125,000 - $135,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, experience, knowledge, skills, and abilities, as well as physical work location within the state.
What we offer:
Axis is a company that puts our employees first. Here is just a glimpse of what we do for our ‘Axians’:
- Inspire you to grow and develop through employer-offered training as well as tuition reimbursement
- Take care of more than just the ‘work you’, but rather the ‘whole you’ through our health, dental, vision, and fitness/health and wellness programs
- Support parents and children through paid parental leave and help alleviate costs through a dependent care reimbursement account
- Encourage work/life balance with generous vacation benefit, plus a 3-week sabbatical on your 5-year anniversary (and every 5 years after!)
- Help prepare for your life after retirement through our 401(k) program and employer matching
Type of Employment
Permanent Employment
Posting End Date
2026-07-02
About Axis Communications
We enable a smarter, safer world by creating innovative solutions for improving security and business performance. As a network technology company and industry leader, we offer solutions in video surveillance, access control, intercom, and audio systems, enhanced by intelligent analytics applications. With around 6000 committed employees in over 50 countries, we collaborate with partners worldwide. Together, we thrive in our friendly, open, and collaborative culture and inspire each other to think beyond the expected. United by our commitment to inclusion, diversity, and sustainability, we consistently seek to develop our skills and way of working. Let´s create a smarter, safer world. For more information about Axis, please visit our website www.axis.com. Listen to Get To Know Axis – Podcast
Key skills/competency
- Solutions Engineer
- Technical Expert
- Product Portfolio Management
- Market Feedback
- Competitive Insights
- Product Development
- Pre-Sales Support
- Thought Leadership
- IP Networking
- Video Surveillance Systems
Skills & topics
- Solutions Engineer
- Technical Expert
- Product Management
- Pre-Sales
- IP Networking
- Video Surveillance
- Security Systems
- Market Analysis
- Customer Support
- Axis Communications
- RTP
- TCP/IP
- UDP
- IGMP
- Multicasting
- LAN
- WAN
- Computer Science
- Technology
- Sales Support
How to get hired
- Tailor your resume: Highlight experience in IP networking, video transport, and physical security, aligning with Axis Communications' needs for a Solutions Engineer.
- Showcase technical depth: Emphasize your understanding of network infrastructure, streaming protocols, and surveillance systems in your application.
- Demonstrate business acumen: Provide examples of how you balance technical expertise with business objectives and strategic thinking.
- Prepare for technical interviews: Be ready to discuss your experience with IP networking, LAN/WAN configuration, and low-level protocols.
- Research Axis Communications: Understand their mission, products, and culture to articulate your fit for the Solutions Engineer role.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the primary responsibilities of a Solutions Engineer at Axis Communications?
- As a Solutions Engineer at Axis Communications, you will act as a regional technical expert, managing assigned product portfolios. Your role involves gathering market feedback and customer needs to influence product development, supporting pre-sales activities, creating technical content, and acting as a liaison between regional teams and Global Headquarters. You'll also analyze sales performance and competitive landscapes for your assigned technologies.
- What technical skills are most important for the Solutions Engineer role at Axis Communications?
- Key technical skills for the Solutions Engineer position include deep expertise in IP networking, video transport, and surveillance systems. Experience with computer networking infrastructure, video transport streaming protocols, compression technologies, and IP Networking (LAN/WAN hardware configuration, RTP, TCP/IP, UDP, IGMP, multicasting) is crucial. A Bachelor's degree in computer science or a related field is preferred.
- Is this Solutions Engineer position remote or on-site at Axis Communications?
- This Solutions Engineer role is based in our Chelmsford, MA office. However, remote consideration is given to candidates who live near an international airport and can work during Eastern Time Zone business hours. The position also requires up to 50% travel, including internationally.
- What is the expected salary range for a Solutions Engineer at Axis Communications?
- The approximate annual pay range for the Solutions Engineer role at Axis Communications is $125,000 to $135,000. The final compensation will depend on factors such as your qualifications, experience, knowledge, skills, abilities, and work location.
- How does Axis Communications support employee growth and development for a Solutions Engineer?
- Axis Communications fosters employee growth through employer-offered training and tuition reimbursement. They also offer comprehensive health, dental, vision, and wellness programs, generous vacation time, and a unique 3-week sabbatical every five years. Additionally, they support retirement planning with a 401(k) program and employer matching.
- What is the typical career progression for a Solutions Engineer at Axis Communications?
- While specific career paths can vary, a Solutions Engineer at Axis Communications often progresses by deepening their technical expertise in specific product lines, taking on more complex pre-sales projects, or moving into leadership roles within technical or sales support teams. The company's focus on internal development provides opportunities for growth within the organization.
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