
Solutions Architect
AvePoint · New York, NY
- On site
- Full-time
- $205,000 / year
- New York, NY
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Subject: Interested in the Solutions Architect role at AvePoint
Hi Casey — I came across the Solutions Architect opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and AvePoint stood out because…
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Job highlights
- Design and present AvePoint solutions to customers.
- Collaborate with sales and delivery teams.
- Provide technical leadership and guidance.
- Support marketing and internal initiatives.
- Requires 10+ years experience and AI/ML skills.
About the role
Solutions Architect
As a solution architect on our presales team, you will work closely with our sales teams, marketing teams on key projects, and other departments that may be focused on growing AvePoint’s go-to-market solutions that support AvePoint’s go-to-market initiatives. You will be responsible for designing, presenting, and demonstrating solutions that address our customers’ business challenges and objectives. You will also provide technical guidance and support throughout the sales cycle, ensuring a smooth and successful customer journey.
Responsibilities
- Engage with customers, prospects, and channel partners to understand their business needs and pain points and propose solutions that leverage AvePoint’s solutions centered around AvePoint’s go-to-market initiatives.
- Lead new and renewal opportunities as the Strategic Lead while working with appropriate departments to support meeting objectives and customer goals.
- Create and deliver compelling presentations, demos, and proposals that display the value and benefits of our solutions.
- Collaborate with sales teams, delivery resources, and other stakeholders to ensure alignment and coordination of sales activities and deliverables.
- Provide technical leadership and guidance to customers and internal teams on best practices, architecture, design, and implementation of our solutions.
- Support marketing initiatives and events remote or in person that will drive customer growth opportunities.
- Partner with sales enablement teams to ensure that those that impact the customer lifecycle journey can hold consistent conversations while influencing outcomes.
- Support internal product vision initiatives where Power Platform is a focus.
- Externally you will be a solution evangelist, yet internally at AvePoint you will focus on becoming a product expert.
Measures of Success
- Customer Engagement: Measure the number of customer interactions, and the quality of feedback received. This metric aligns with the responsibility of engaging with customers and understanding their needs.
- Presentation Impact: Track the number of presentations delivered, audience engagement, and follow-up actions taken by prospects. This is related to the responsibility of creating and delivering compelling presentations.
- Sales Collaboration: Evaluate the effectiveness of collaboration with sales teams by measuring the alignment of sales activities and the success rate of coordinated efforts.
- Technical Leadership: Assess the impact of technical guidance provided to customers and internal teams through success stories, case studies, and customer satisfaction surveys.
- Knowledge Sharing: Monitor the frequency and reach of insights shared about industry trends and updating supporting teams.
- Marketing Support: Quantify the contribution to marketing initiatives by tracking event participation, lead generation, and content creation.
- Sales Enablement: Measure the consistency and influence of conversations held by sales enablement teams on customer lifecycle journeys.
- Internal Initiative Support: Gauge the support provided to internal AI and product vision initiatives by tracking participation and outcomes.
Qualifications
- 10+ years of experience in a solution architect, technical consultant, or similar role in the software industry.
- Excellent communication, presentation, and interpersonal skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences.
- Strong problem-solving, analytical, and creative thinking skills, with the ability to work independently and as part of a team.
- Strong knowledge and experience in AI, machine learning, natural language processing, and related technologies.
- Skilled in Gemini, Microsoft Copilot, Microsoft Azure, and Microsoft 365 platforms and services.
- Willingness to travel up to 30% of the time, as required by the business.
The Salary Range for this role is $190,000 - $220,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions—apply even if your expectations fall outside the range.
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
Key skills/competency
- Solutions Architect
- Presales
- Customer Engagement
- Technical Presentations
- AI
- Machine Learning
- Microsoft Azure
- Microsoft 365
- Problem-Solving
- Communication
Skills & topics
- Solutions Architect
- Presales
- Technical Consultant
- AI
- Machine Learning
- Natural Language Processing
- Gemini
- Microsoft Copilot
- Microsoft Azure
- Microsoft 365
- Software Industry
- Customer Engagement
- Presentation Skills
- Sales Collaboration
- Technical Leadership
How to get hired
- Tailor your resume: Highlight your 10+ years of experience in solutions architecture, AI, machine learning, and specific platforms like Azure and Microsoft 365.
- Showcase your skills: Quantify your achievements in customer engagement, technical presentations, and sales collaboration with specific examples.
- Prepare for technical questions: Be ready to discuss complex technical concepts related to AI, ML, and AvePoint's go-to-market solutions.
- Demonstrate collaboration: Emphasize your ability to work effectively with sales, marketing, and delivery teams in your application and interviews.
- Express enthusiasm for AvePoint: Research AvePoint's mission and how your expertise can drive their go-to-market initiatives.
Technical preparation
Behavioral questions
Frequently asked questions
- What are the key technologies for the Solutions Architect role at AvePoint?
- For the Solutions Architect position at AvePoint, strong knowledge and experience in AI, machine learning, natural language processing, Gemini, Microsoft Copilot, Microsoft Azure, and Microsoft 365 platforms and services are crucial. Familiarity with AvePoint's go-to-market solutions is also highly valued.
- How important is customer-facing experience for an AvePoint Solutions Architect?
- Customer-facing experience is paramount. The Solutions Architect role involves engaging directly with customers, prospects, and channel partners to understand their needs and propose tailored solutions. Excellent communication and presentation skills are essential for success in this aspect of the role.
- What is the expected travel frequency for the Solutions Architect position?
- The role requires willingness to travel up to 30% of the time. This travel may be for customer engagements, marketing initiatives, or other business needs, whether remote or in-person.
- Does AvePoint offer competitive compensation for Solutions Architects?
- Yes, AvePoint offers a competitive salary range of $190,000 - $220,000 for this role, alongside comprehensive benefits including medical, dental, vision, 401(k) with match, and unlimited PTO. Final offers depend on location, experience, skills, and qualifications.
- How can I best prepare for the technical interview for the Solutions Architect role?
- To prepare for the technical interview, thoroughly review your experience with AI, machine learning, and cloud platforms like Microsoft Azure. Be ready to articulate how you've designed and presented complex solutions to address specific business challenges, drawing from your 10+ years of experience.
- What does AvePoint look for in a Solutions Architect's soft skills?
- AvePoint seeks strong communication, presentation, and interpersonal skills. The ability to explain complex technical concepts to diverse audiences, coupled with problem-solving, analytical, and creative thinking, is highly valued for this Solutions Architect position.
- What is the role of a Solutions Architect in AvePoint's go-to-market strategy?
- The Solutions Architect plays a key role in AvePoint's go-to-market strategy by designing and demonstrating solutions that align with initiatives, supporting sales teams, and acting as a technical evangelist. They help translate customer needs into successful technical solutions and contribute to product vision, particularly around Power Platform.
