Senior Solutions Engineer
Alchemer · Louisville, CO
- On site
- Full-time
- $125,000 / year
- Louisville, CO
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Senior Solutions Engineer
Alchemer · Louisville, CO
Avery Quinn
Hiring Manager · h•••••@alchemer.com
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Subject: Interested in the Senior Solutions Engineer role at Alchemer
Hi Avery — I came across the Senior Solutions Engineer opening and wanted to reach out directly. I've spent the last few years doing exactly this kind of work, and Alchemer stood out because…
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Not recommended alone — most applicants never hear back.
Job highlights
- Be the technical backbone of sales cycles.
- Design and architect Alchemer solutions.
- Advise prospects on best practices.
- Lead demos and proofs-of-concept.
- Mentor junior engineers.
About the role
About Alchemer
Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As a SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week. Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).What You Will Do
We are seeking a Senior Solutions Engineer, where you will be the technical and consultative backbone of the sales cycle. Owning discovery, solution design, demos, and the articulation of how Alchemer solves real business problems. You’ll partner with Sales Directors and Account Executives to shape customer vision and deliver compelling demonstrations. This is a high-impact, customer-facing role requiring a balance of technical aptitude, communication excellence, and strategic advisory skills.How You Will Spend Your Days
- Lead multi-stakeholder discovery across business, IT, security, and operations to uncover workflows, integrations, risks, and success criteria.
- Serve as a trusted technical advisor, guiding prospects on best practices for feedback management, enterprise data flows, workflow automation, security, and analytics.
- Identify technical risks early and partner with Sales to shape deal strategy and qualification.
- Architect end-to-end Alchemer solutions spanning configuration, integrations, APIs, data pipelines, and reporting layers.
- Design advanced, multi-use-case solutions aligned to enterprise requirements and scalability needs.
- Collaborate with Product, Engineering, Professional Services, and Security to validate feasibility and ensure architectural continuity from pre-sale to implementation.
- Design and deliver tailored, enterprise-grade demos and proof-of-concepts tied directly to customer business outcomes.
- Establish and define technical close criteria to prevent stalled or open-ended PoCs.
- Clearly articulate trade-offs, architecture decisions, and ROI in both technical and executive-facing conversations.
- Partner with Sales to shape value narratives, competitive positioning, and technical win strategies for complex deals.
- Lead technical responses for RFPs, security questionnaires, and architecture reviews.
- Independently manage standard InfoSec and security conversations, including data handling and integration discussions.
- Bring structured field feedback to Product and GTM teams to inform roadmap prioritization and messaging.
- Create reusable demo assets, frameworks, or enablement materials that scale across the Solutions Engineering organization.
- Mentor and coach junior Solutions Engineers on discovery, demos, and technical storytelling.
- Lead technical handoffs to Implementation and Professional Services teams, ensuring clarity on architecture, integrations, and success criteria.
- Partner with Customer Success to support long-term technical alignment and customer outcomes.
What Success Looks Like In This Role
- Increased win rates on complex and enterprise opportunities through strong technical leadership.
- Shorter, more predictable sales cycles driven by clear discovery and defined technical close criteria.
- High confidence from Sales, customers, and internal teams in Alchemer’s technical and architectural capabilities.
- Measurable impact on team effectiveness through mentorship, reusable assets, and process improvements.
What You Bring To This Role
- 5+ years in a Solutions Engineer, Sales Engineer, Solutions Consultant, or Technical Pre-Sales role.
- Experience supporting mid-market to enterprise SaaS sales cycles.
- Strong understanding of APIs, integrations, enterprise data workflows, and SaaS architectures.
- Proven ability to lead discovery, demos, and proofs-of-concept independently.
- Excellent communication, presentation, and executive storytelling skills, both remote and in person.
Preferred Skills
- Experience with experience management (XM), VoC, VoE, survey, or workflow automation platforms.
- Hands-on familiarity with JavaScript, APIs, data structures, and integration patterns.
- Experience handling security reviews, InfoSec questionnaires, or enterprise IT stakeholders.
- Consulting background or exposure to value-based selling methodologies.
Key skills/competency
- Solutions Engineering
- Sales Engineering
- Technical Pre-Sales
- API Integrations
- SaaS Architecture
- Customer Discovery
- Product Demos
- Proof of Concept (PoC)
- Enterprise Solutions
- Technical Advisory
Skills & topics
- Senior Solutions Engineer
- Solutions Engineering
- Sales Engineering
- Technical Pre-Sales
- SaaS
- API
- Integrations
- Data Workflows
- Customer Discovery
- Product Demos
- Enterprise Solutions
- Consultative Selling
- JavaScript
- Security Reviews
- Alchemer
How to get hired
- Tailor your resume: Highlight your 5+ years in Solutions Engineering, SaaS sales support, and API/integration experience.
- Showcase your skills: Emphasize your ability to lead discovery, deliver compelling demos, and architect complex solutions.
- Prepare for technical questions: Be ready to discuss SaaS architectures, data workflows, and your experience with XM platforms.
- Demonstrate consultative approach: Articulate how you advise prospects and shape deal strategies.
- Research Alchemer: Understand their survey and data insights platform and its market position.
Technical preparation
Master Alchemer's platform capabilities.,Practice API and integration scenarios.,Prepare to discuss SaaS architectures.,Review data workflow and security best practices.
Behavioral questions
Describe a complex technical solution you designed.,How do you handle challenging discovery calls?,Share an example of mentoring a colleague.,How do you articulate ROI to executives?
Prefer to apply the usual way?
Not recommended alone — most applicants never hear back. Email the hiring manager first.
Frequently asked questions
- What is the salary range for the Senior Solutions Engineer role at Alchemer?
- The annual base salary for this position ranges from $100,000 to $125,000, with an additional annual commission potential of $20,000 to $30,000. You may also be eligible to participate in their Employee Participation Unit program.
- What benefits does Alchemer offer to its employees?
- Alchemer provides a comprehensive benefits package including health and disability coverages, a 401(k) with immediate vesting and a per-payroll match, unlimited time off, and twelve paid company holidays.
- Does Alchemer offer immigration sponsorship for the Senior Solutions Engineer position?
- No, Alchemer is currently only accepting applications from candidates who are legally authorized to work in the US and do not require future immigration sponsorship.
- What is Alchemer's stance on diversity and inclusion for the Senior Solutions Engineer role?
- Alchemer is committed to attracting, developing, and promoting a diverse workforce and actively encourages applications from underrepresented backgrounds. They value DEI and believe diversity brings unique talents that help achieve their mission.
- What kind of technical skills are most important for a Senior Solutions Engineer at Alchemer?
- Key technical skills include a strong understanding of APIs, integrations, enterprise data workflows, and SaaS architectures. Familiarity with JavaScript, data structures, and experience management or survey platforms is also highly valued.
- How does Alchemer approach the sales cycle, and what is the Solutions Engineer's role?
- The Solutions Engineer is the technical and consultative backbone, owning discovery, solution design, and demos. They partner with Sales Directors and Account Executives to shape customer vision and articulate how Alchemer solves business problems.
- What is the expected experience level for the Senior Solutions Engineer role?
- The role requires a minimum of 5 years in a Solutions Engineer, Sales Engineer, Solutions Consultant, or Technical Pre-Sales role, with experience supporting mid-market to enterprise SaaS sales cycles.
- Can I apply for the Senior Solutions Engineer role if I don't meet every single qualification?
- Yes, Alchemer encourages you to apply even if your experience doesn't perfectly align with every qualification. They value unique qualities and believe diverse experiences contribute to their team's success.