Senior Strategic Account Marketing Manager

Role Summary

Adobe Support and Services is seeking a Senior Strategic Account Marketing Manager to define and lead strategic account-focused marketing initiatives that drive pipeline progression and customer growth across our portfolio. This role is ideal for a strategic B2B marketer with experience in enterprise account engagement, integrated campaign strategy, and pipeline acceleration. You will partner cross-functionally with Sales to pinpoint priority accounts, segments, opportunity clusters, and service plays, and Product Marketing, Content Strategy and Global Marketing to create high-impact programs and experiences that engage priority accounts and accelerate high-value opportunities. You will establish the strategy, messaging, content direction, and activation plan necessary to drive pipeline progression. This role requires a strong problem-solving mentality, cross-functional leadership, customer-centric storytelling, and operational execution. Success in this role depends on the ability to create scalable, repeatable account engagement motions that progress pipeline and strengthen strategic account relationships.

Key Responsibilities

• Leading targeted account engagement programs that strengthen relationships with Sales and cross-functional partners.
• Drive measurable impact across pipeline progression, customer engagement, deal acceleration, and growth outcomes.
• Design and operationalize scalable engagement plays that align teams around priority opportunities.
• Develop customer experiences, messaging, and reusable assets that support consistent, high-quality execution.
• Partners across Adobe teams to translate business priorities and customer insights into differentiated programs and executive experiences.
• Align account engagement strategies with broader Global Marketing initiatives, channels, and brand standards to improve consistency and scale.
• Lead cross-functional coordination to ensure aligned execution and seamless customer experiences.
• Use engagement insights, pipeline metrics, and customer feedback to optimize programs and scale successful engagement models across strategic accounts, regions, and growth initiatives.

Qualifications

• 8+ years of experience in B2B enterprise customer journeys, account engagement, and targeted marketing strategy development.
• Strategic and creative problem solver with strong messaging instincts, execution rigor, and the ability to build new motions from the ground up.
• Familiarity with software, consulting, professional services, customer success, or technology services industries.
• Experience developing targeted marketing programs for priority accounts, customer segments, or enterprise audiences.
• Comfortable working with PowerBI, Excel, PowerPoint, and Dynamics.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $112,000 -- $215,100 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $148,500 - $215,100 In New York, the pay range for this position is $148,500 - $215,100

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California: Fair Chance Ordinances - Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado: Application Window Notice - If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts: Massachusetts Legal Notice - It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Key skills/competency

• Account Marketing
• B2B Marketing
• Enterprise Account Management
• Pipeline Progression
• Campaign Strategy
• Customer Growth
• Cross-functional Leadership
• Marketing Strategy
• Customer Engagement
• Relationship Management