Senior Product Manager, Customer Engagement & Digital Foundations

Zip Co Limited · Melbourne; Sydney

Posted about 3 months ago

or apply directly on Zip Co Limited's site. We never take the application ourselves.

Is this posting real?

This role has been open: 93 days
Reposted: No
Salary listed: No
Ghost-job risk at Zip Co Limited: high
Hiring momentum: 21 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-11-04

Measured from postings appearing on and disappearing from Zip Co Limited's own greenhouse board since 2026-08-03. Full hiring picture for Zip Co Limited.

About this role

As a Senior Product Manager at Zip, you will lead the strategy and execution of products focused on customer engagement and digital foundations. Your role involves collaborating with engineering and design teams to create AI-enabled, intuitive customer experiences while managing product discovery, delivery, and performance. You will leverage customer insights and analytics to drive product decisions and ensure alignment with business goals.

Our read on this posting2.6out of 5

benefits: 4/5
freshness: 1/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Zip Co Limited as an employer.

What you need

Significant experience in product management within technology, fintech, payments, financial services or other customer-centred digital businesses
Experience working on a mobile app (ideally for a FS organisation)
Demonstrated experience owning product strategy, roadmaps and delivery across customer lifecycle, digital products, self-service experiences or platform capabilities
Strong commercial acumen with the ability to balance customer needs, business objectives and technical considerations
Experience partnering closely with Engineering and Design teams to deliver exceptional customer experiences
Strong analytical capability with experience using customer insights, experimentation and data to drive product decisions

Nice to have

Curiosity and practical experience exploring emerging technologies, including AI-enabled products, automation, agentic experiences and new digital commerce models
A mindset that embraces AI and new tools to adapt, learn and grow

What you get

25 days paid leave annually, including birthday leave and quarterly wellbeing days
16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
Family support policies including miscarriage bereavement leave and domestic violence leave
Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance and great rates on fitness sessions through ClassPass
2 days paid volunteering leave per year
Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing

Worth weighing

No salary listed
Role involves significant collaboration across multiple teams, which may require strong interpersonal skills and adaptability
Focus on AI-enabled products may require ongoing learning and adaptation to new technologies

Summarised from Zip Co Limited's posting. Read the full original.

Listed by Zip Co Limited on their greenhouse job board, last confirmed open on 2026-11-04. PitchMeAI is not the employer.

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