or apply directly on Workato's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Workato's roles stay open a median of 81 days
- Reposted
- No
- Salary listed
- No 6% of Workato's roles list one
- Ghost-job risk at Workato
- high 100 stale, 1 reposted of 102 open
- Hiring momentum
- 216 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-23
Measured from postings appearing on and disappearing from Workato's own greenhouse board since 2026-08-03. Full hiring picture for Workato.
About this role
As a Senior Enterprise Customer Success Manager at Workato, you will be responsible for ensuring the success of enterprise customers through the adoption of the Workato Intelligent Automation Platform. Your role involves managing a portfolio of accounts, developing strategic relationships, and driving customer engagement to achieve value realization and revenue growth. You will also serve as a liaison between customers and internal teams, facilitating workshops and monitoring customer outcomes.
- benefits
- 1/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Workato as an employer.
What you need
- BS or equivalent education
- 7+ years of professional experience in consulting, customer success, client relationship, or account management roles
- Experience managing a portfolio of enterprise accounts with account ARR ranging from ~$200k to multi-million ARR
- Prior experience in driving NRR growth within the customer base
- Strong written and oral presentation skills
- Experience in Integration and/or business automation
Nice to have
- Prior experience as an Account Manager or CSM in hyper-growth horizontal SaaS/iPaaS companies
- Prior experience in leading/driving/consulting in Digital Transformation initiatives
Worth weighing
- No salary listed
- Estimated 25% travel required
- Role involves managing complex customer relationships and navigating ambiguity
Summarised from Workato's posting. Read the full original.
Listed by Workato on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.
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