Wolt - English

Support Manager (Shared Service Center)

Wolt - English · Tbilisi, Georgia

Posted about 3 months ago

or apply directly on Wolt - English's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Wolt - English's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Wolt - English's roles list one
Ghost-job risk at Wolt - English
high
243 stale, 33 reposted of 248 open
Hiring momentum
410 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Wolt - English's own greenhouse board since 2026-08-03. Full hiring picture for Wolt - English.

About this role

As a Support Manager at Wolt, you will lead the Shared Service Center team, focusing on enhancing customer and partner satisfaction through strategic initiatives and operational excellence. Your role involves coaching team members, implementing new procedures, analyzing service touchpoints, and collaborating with other departments to improve service quality. You will embody a customer-obsessed culture and ensure high standards of support are maintained.

Our read on this posting2.0out of 5
benefits
1/5
freshness
1/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wolt - English as an employer.

What you need

  • Experience in Customer Support or Customer Service
  • 3-5 years of experience in leading a team, preferably a leadership team
  • Excellent verbal and written communication skills in English and Georgian
  • Strong multitasking abilities and prioritization skills
  • Ability to translate data into actionable insights
  • Proficiency in Office tools and strong presentational skills

Nice to have

  • Trainings or experience in people or project management
  • Degree in Business Administration

Worth weighing

  • No salary listed
  • Role involves managing multiple interactions simultaneously
  • Fast-paced startup environment may require adaptability

Summarised from Wolt - English's posting. Read the full original.

Listed by Wolt - English on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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