Wolt - English

Support Manager

Wolt - English · Almaty, Kazakhstan

Posted about 3 months ago

or apply directly on Wolt - English's site. We never take the application ourselves.

Is this posting real?

This role has been open
80 days
Wolt - English's roles stay open a median of 81 days
Reposted
No
Salary listed
No
0% of Wolt - English's roles list one
Ghost-job risk at Wolt - English
high
243 stale, 33 reposted of 248 open
Hiring momentum
410 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-10-23

Measured from postings appearing on and disappearing from Wolt - English's own greenhouse board since 2026-08-03. Full hiring picture for Wolt - English.

About this role

As a Support Manager at Wolt, you will lead and develop a team of Team Leads, focusing on enhancing customer and partner satisfaction. Your role involves driving operational performance, implementing process improvements, and collaborating with various teams to optimize service delivery. You will also analyze performance data to identify opportunities for improvement and foster a culture of accountability and continuous learning within your team.

Our read on this posting2.8out of 5
benefits
4/5
freshness
1/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wolt - English as an employer.

What you need

  • Fluency in Kazakh, English, and Russian, both verbally and in writing
  • Experience in Customer Support or Customer Service
  • 3-5 years of experience in leading a team
  • Ability to manage multiple incoming interactions simultaneously
  • Good Excel skills for data analysis
  • Strong presentational skills and proficiency in Office tools

What you get

  • Unique opportunity to lead and develop support leaders
  • High ownership and visibility with direct influence on team performance
  • Chance to drive operational excellence and AI adoption
  • Collaborative, low-hierarchy culture
  • Opportunities for professional growth and internal career progression
  • Competitive compensation and benefits

Worth weighing

  • No specific salary figures mentioned
  • Role involves significant responsibility in a fast-paced environment
  • Focus on continuous improvement and AI adoption may require adaptability

Summarised from Wolt - English's posting. Read the full original.

Listed by Wolt - English on their greenhouse job board, last confirmed open on 2026-10-23. PitchMeAI is not the employer.

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