or apply directly on Wishpond's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 27 days Wishpond's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Wishpond's roles list one
- Ghost-job risk at Wishpond
- low 0 stale, 1 reposted of 5 open
- Hiring momentum
- 8 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Wishpond's own lever board since 2026-08-04. Full hiring picture for Wishpond.
About this role
The Customer Success Manager at SalesCloser.ai will manage a large portfolio of SMB and mid-market accounts, focusing on driving customer engagement and retention through structured programs. Responsibilities include monitoring account health, designing scalable engagement strategies, and collaborating with onboarding teams to ensure successful customer launches. The role requires proactive communication and a strong operational mindset to improve customer outcomes and reduce churn.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Wishpond as an employer.
What you need
- 2–4 years of experience in Customer Success, Account Management, or a similar customer-facing role, ideally within a SaaS or B2B tech environment
- Experience managing a high-volume book of business
- Strong operational mindset
- Comfortable working with data and identifying trends
- Familiarity with tools like Vitally, Intercom, HubSpot, or Salesforce
- Experience building or optimizing CS playbooks and automation workflows
Nice to have
- Knowledge of a second language is considered an asset.
What you get
- Comprehensive training program and regular performance reviews
- Competitive compensation based on experience and proven abilities
- Great referral programs with incentives and bonuses
- Unbelievable product discounts when you use our products for your own business
- Opportunities for personal development
- Exciting and dynamic environment with a great leadership team
Worth weighing
- No salary listed
- Must provide own workstation and reliable internet connection
- Background verification may include employment reference, criminal record, and credit checks
- Must work standard business hours based on Pacific time.
Summarised from Wishpond's posting. Read the full original.
Listed by Wishpond on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.