Customer Support Officer (M/F/D)

Posted 8 days ago

or apply directly on Winamax's site. We never take the application ourselves.

Is this posting real?

This role has been open: 8 days
Reposted: No
Salary listed: No
Ghost-job risk at Winamax: low
Hiring momentum: 34 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from Winamax's own lever board since 2026-08-04. Full hiring picture for Winamax.

About this role

As a Customer Support Officer at Winamax, you will be responsible for handling player inquiries and messages related to account issues, complaints, and providing information about poker and sports betting offerings. Your role involves optimizing the player experience across various communication channels, including email, social media, online events, and live events, while contributing to the overall brand perception of Winamax.

Our read on this posting3.6out of 5

benefits: 5/5
freshness: 5/5
career value: 4/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Winamax as an employer.

What you need

Fluent in German
Experience in customer service
Strong communication skills
Ability to work in a multicultural environment

What you get

Unique multicultural corporate culture
4-day work week for most teams
Modern, collegial work environment in Paris
Attractive internal development opportunities
Vibrant company life with organized events
Profit-sharing and success participation

Worth weighing

No specific mention of required technical skills or tools used
The role may involve high interaction with customers, which can be demanding

Summarised from Winamax's posting. Read the full original.

Listed by Winamax on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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