or apply directly on Via's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Via's roles stay open a median of 66 days
- Reposted
- No
- Salary listed
- No 66% of Via's roles list one
- Ghost-job risk at Via
- high 137 stale, 0 reposted of 157 open
- Hiring momentum
- 219 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Via's own greenhouse board since 2026-08-03. Full hiring picture for Via.
About this role
As a Support Specialist at Via, you will be responsible for assisting driver-partners and ensuring they have a positive experience. Your role involves addressing customer issues, providing exceptional service to riders, and collaborating with various teams to enhance the overall customer experience. This position requires in-person work in Summit County, Utah, with shifts from 3:00 PM to 1:00 AM.
- benefits
- 5/5
- freshness
- 5/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Via as an employer.
What you need
- Clear communicator with good listening skills
- Excellent reading comprehension and writing skills
- Excellent computer and technical skills
- Experience with Microsoft Office and Google Suite
- Ability to take ownership of work
- Empathetic and customer-focused
Nice to have
- Experience with CRM tools like Salesforce
- Fluency in Spanish
- Willingness to work on various projects
What you get
- Hourly wage starting at $23.00/hr
- Free medical plans
- 401K matching
- Fuel costs reimbursed for commuting
- Employer-subsidized health, vision, and dental insurance
- Employer-subsidized life insurance
Worth weighing
- In-person position with specific shift hours
- Role involves handling a variety of customer issues in a fast-paced environment
- No specific mention of career advancement opportunities
Summarised from Via's posting. Read the full original.
Listed by Via on their greenhouse job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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