Customer Experience Coordinator (Relief) - Columbus, OH (Easton)
Veterinary Emergency Group (VEG) · Columbus, Ohio, United States
Posted 28 days ago
or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 28 days Veterinary Emergency Group (VEG)'s roles stay open a median of 45 days
- Reposted
- No
- Salary listed
- No 29% of Veterinary Emergency Group (VEG)'s roles list one
- Ghost-job risk at Veterinary Emergency Group (VEG)
- high 715 stale, 2 reposted of 1,152 open
- Hiring momentum
- 1618 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).
About this role
As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience by greeting clients, managing communications, and ensuring their needs are met throughout their visit. Your role involves providing empathetic support, processing payments, and following up with customers post-visit to strengthen relationships. You'll work in a fast-paced environment, collaborating closely with the nursing team and doctors to deliver exceptional care for pets and their owners.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.
What you need
- 2+ years of experience in a customer service role
- Advanced proficiency in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communication skills; able to interact positively with anyone and everyone
- The ability to multitask and thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
What you get
- Competitive compensation
- Flexible work schedules to support your life outside of work
- Generous employee referral program
- Comfy scrubs
- Cool VEG swag
- Food in the fridge for when you’re hungry
Worth weighing
- No specific salary information provided
- Role requires working in a potentially noisy environment with strong or unpleasant odors
- Availability for nights, weekends, and holidays may be demanding
Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.
Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
More roles at Veterinary Emergency Group (VEG)
- Partner Support SpecialistVEG Headquarters, White Plains, NY
- Emergency Credentialed Veterinary Technician (Relief - Overnights) - Clearwater, FLClearwater, Florida, United States
- Emergency Veterinary Assistant (Overnight) - Sandy, UTSandy, Utah, United States
- Emergency Veterinary Assistant (Part Time) - Woodbridge, VAWoodbridge, Virginia, United States
- Nursing Manager- Elk Grove, CAElk Grove, California, United States
- Emergency Veterinary Assistant (Shift Lead) - Dallas, TXDallas, Texas, United States
- Customer Experience Product ManagerVEG Headquarters, White Plains, NY
- Emergency Credentialed Veterinary Technician (Part Time) - Woodbridge, VAWoodbridge, Virginia, United States