Customer Experience Coordinator (Part-Time)- Charlotte, NC
Veterinary Emergency Group (VEG) · Charlotte, North Carolina, United States
Posted about 3 months ago
or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 81 days Veterinary Emergency Group (VEG)'s roles stay open a median of 82 days
- Reposted
- No
- Salary listed
- No 29% of Veterinary Emergency Group (VEG)'s roles list one
- Ghost-job risk at Veterinary Emergency Group (VEG)
- high 1152 stale, 2 reposted of 1,152 open
- Hiring momentum
- 1618 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-24
Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).
About this role
The Customer Experience Coordinator at VEG is responsible for enhancing the customer experience through effective communication and service. This role involves greeting customers, managing communications, resolving concerns, and ensuring a seamless experience for both pets and their owners. The coordinator also follows up with customers post-visit to strengthen relationships and provide support.
- benefits
- 4/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.
What you need
- 2+ years of experience in a customer service role
- Advanced proficiency in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communication skills; able to interact positively with anyone and everyone
- The ability to multitask and thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
What you get
- Competitive compensation
- A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend
- Part-time credentialed VEGgies receive a $1,000/year travel stipend
- Part-time uncredentialed VEGgies receive a $400/year travel stipend
- Flexible work schedules to support your life outside of work
- Generous employee referral program
Worth weighing
- No salary listed
- Part-time role may limit benefits compared to full-time positions
- Fast-paced and potentially chaotic work environment
- Emotional demands of dealing with pet care and end-of-life decisions
Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.
Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-10-24. PitchMeAI is not the employer.
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