Customer Experience Coordinator - Northern Liberties, PA
Veterinary Emergency Group (VEG) · Philadelphia, Pennsylvania, United States
Posted about 3 months ago
or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 77 days Veterinary Emergency Group (VEG)'s roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- No 29% of Veterinary Emergency Group (VEG)'s roles list one
- Ghost-job risk at Veterinary Emergency Group (VEG)
- high 1152 stale, 2 reposted of 1,152 open
- Hiring momentum
- 338 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).
About this role
As a Customer Experience Coordinator at VEG, you will be responsible for enhancing the customer experience at the veterinary emergency hospital. Your day-to-day tasks will include greeting customers, managing communications, providing empathetic support, and ensuring seamless interactions between customers and medical staff. You will also follow up with customers post-visit to strengthen relationships and celebrate special moments.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.
What you need
- 2+ years of experience in a customer service role
- Advanced knowledge in computer programs and practice management software
- Highly organized, with strong attention to detail
- Strong communicator; able to interact positively with anyone
- Strong multitasker, able to thrive amid chaos
- High emotional intelligence, able to read a room and plan and act accordingly
What you get
- Competitive compensation, including base and 401K match
- Comprehensive health and wellness benefits that start on day one
- Access to free therapy or counseling
- Eligibility for equity after one year of full time employment
- Focus on learning and growth with clinical and leadership programs
- Unlimited ER CE + travel stipend
Worth weighing
- No salary listed
- Role involves working in a potentially stressful and chaotic environment
- High emotional intelligence is crucial for success in this position
Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.
Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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