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Veterinary Emergency Group (VEG)

Customer Experience Coordinator - Green Bay, WI

Veterinary Emergency Group (VEG) · Green Bay, Wisconsin, United States

Posted about 3 months ago

or apply directly on Veterinary Emergency Group (VEG)'s site. We never take the application ourselves.

Is this posting real?

This role has been open
77 days
Veterinary Emergency Group (VEG)'s roles stay open a median of 103 days
Reposted
No
Salary listed
No
29% of Veterinary Emergency Group (VEG)'s roles list one
Ghost-job risk at Veterinary Emergency Group (VEG)
high
1152 stale, 2 reposted of 1,152 open
Hiring momentum
338 roles opened in the last 90 days
↓ down vs. the prior 90 days
Last confirmed on the employer's board
2026-11-14

Measured from postings appearing on and disappearing from Veterinary Emergency Group (VEG)'s own greenhouse board since 2026-08-03. Full hiring picture for Veterinary Emergency Group (VEG).

About this role

The Customer Experience Coordinator at VEG is responsible for enhancing the customer experience by greeting clients warmly, managing communications, and ensuring seamless interactions between customers and medical staff. This role involves addressing customer needs with empathy, processing payments, and following up post-visit to strengthen relationships. The position requires a proactive approach to problem-solving and a commitment to delivering exceptional service in a fast-paced environment.

Our read on this posting3.4out of 5
benefits
5/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veterinary Emergency Group (VEG) as an employer.

What you need

  • 2+ years of experience in a customer service role
  • Advanced knowledge in computer programs and practice management software
  • Highly organized, with strong attention to detail
  • Strong communicator; able to interact positively with anyone
  • Strong multitasker, able to thrive amid chaos
  • High emotional intelligence, able to read a room and plan and act accordingly

What you get

  • Competitive compensation, including base and 401K match
  • Comprehensive health and wellness benefits that start on day one
  • Eligibility for equity after one year of full time employment
  • Focus on learning and growth with clinical and leadership programs
  • Unlimited ER CE + travel stipend
  • Clinical student loan repayment

Worth weighing

  • No specific salary listed
  • Role involves working in a potentially stressful and chaotic environment
  • Customer service experience is crucial, but the specifics of the customer service role are not detailed
  • The job requires adaptability to various situations and environments, which may not suit everyone

Summarised from Veterinary Emergency Group (VEG)'s posting. Read the full original.

Listed by Veterinary Emergency Group (VEG) on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.

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