or apply directly on Veracyte's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Veracyte's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 46% of Veracyte's roles list one
- Ghost-job risk at Veracyte
- high 17 stale, 1 reposted of 37 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veracyte's own greenhouse board since 2026-08-03. Full hiring picture for Veracyte.
About this role
As a Customer Care Specialist at Veracyte, you will be responsible for providing exceptional service and support to healthcare providers and patients. Your daily tasks will include managing orders, performing outreach to physician offices, addressing inbound calls, collaborating with the Sales team, and analyzing customer feedback to drive improvements in service delivery.
- benefits
- 2/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veracyte as an employer.
What you need
- A bachelor's degree (B.A. or B.S.) is preferred, but relevant experience may be considered in lieu of education.
- 2+ years of experience in customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred.
- Understanding of effective order and case management practices.
- Familiarity with CRM tools, preferably Salesforce.
- Strong organizational and time-management skills.
- Analytical skills to evaluate data, trends, and customer feedback.
What you get
- Competitive compensation and benefits.
- Potential eligibility for additional discretionary bonuses/incentives and restricted stock units.
- Recognition as a 2024 Certified™ Great Place to Work ® in both the US and Israel.
Worth weighing
- No specific mention of career advancement opportunities or professional development.
- The pay range is relatively narrow, which may limit salary negotiation.
- Experience in oncology is preferred but not required, which could affect competitiveness for the role.
Summarised from Veracyte's posting. Read the full original.
Listed by Veracyte on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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