or apply directly on Veracyte's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 15 days Veracyte's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- Yes 46% of Veracyte's roles list one
- Ghost-job risk at Veracyte
- high 17 stale, 1 reposted of 37 open
- Hiring momentum
- 52 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Veracyte's own greenhouse board since 2026-08-03. Full hiring picture for Veracyte.
About this role
As a Customer Care Specialist at Veracyte, you will be responsible for providing exceptional service to healthcare providers and patients by managing orders and inquiries with empathy and professionalism. Your role involves collaborating with internal teams, conducting physician outreach, analyzing customer feedback, and ensuring compliance with industry standards. This position is crucial in enhancing the overall customer experience and supporting the company's mission in cancer care.
- benefits
- 3/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 5/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Veracyte as an employer.
What you need
- Bachelor's degree (B.A. or B.S.) preferred or relevant experience in lieu of education
- 2+ years of experience in customer service within healthcare, biotech, or laboratory settings
- Understanding of effective order and case management practices
- Familiarity with CRM tools, preferably Salesforce
- Strong organizational and time-management skills
- Analytical skills to evaluate data and trends
Nice to have
- Oncology experience preferred
- Experience partnering with a Sales team to drive growth and customer retention
What you get
- Competitive compensation
- Discretionary bonuses/incentives
- Restricted stock units
- Significant career opportunities
- Inclusive workforce environment
Worth weighing
- Remote position
- Salary range provided but dependent on various factors
- No specific mention of additional benefits beyond compensation and inclusivity
Summarised from Veracyte's posting. Read the full original.
Listed by Veracyte on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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