or apply directly on Vast's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 83 days Vast's roles stay open a median of 103 days
- Reposted
- No
- Salary listed
- No 35% of Vast's roles list one
- Ghost-job risk at Vast
- high 202 stale, 5 reposted of 202 open
- Hiring momentum
- 67 roles opened in the last 90 days ↓ down vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-11-14
Measured from postings appearing on and disappearing from Vast's own greenhouse board since 2026-08-03. Full hiring picture for Vast.
About this role
The IS Support Specialist II at Vast will provide day-to-day technical support to internal employees, acting as the first point of contact for technical issues. The role involves delivering L1/L2 support for various enterprise systems, monitoring incidents in an ITSM system, and collaborating with multiple departments. Additionally, the specialist will assist with project-related work and license provisioning for engineering systems.
- benefits
- 5/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Vast as an employer.
What you need
- 3+ years of experience in IT or Information Systems support
- Experience handling tickets in a service desk
- Proven experience with ITSM tools
- Strong problem-solving skills and ability to work independently and collaboratively
- Excellent cross collaboration communication and interpersonal skills
- Demonstrated ability to resolve difficult technical issues with limited information
Nice to have
- Experience in a manufacturing/aerospace environment
- Experience handling tickets in a service desk but preferred in Jira Service Management
- Experience supporting enterprise applications such as Netsuite, Manufacturo, NX/Teamcenter, engineering systems
- Experience with JIRA/Confluence on prem or cloud configuration
- Prior experience working in a fast-paced startup environment or enterprise level environment
What you get
- Medical, dental, and vision coverage for employees and dependents
- Generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non-exempt staff with the ability to cash-out unused vacation annually
- Paid parental leave
- Short and long-term disability insurance
- Life insurance
- Access to a 401(k) retirement plan
Worth weighing
- No remote work mentioned, position is based in Long Beach, California
- Role involves a significant amount of L1/L2 support, which may be seen as less challenging for some candidates
- Experience in aerospace or manufacturing preferred but not required
Summarised from Vast's posting. Read the full original.
Listed by Vast on their greenhouse job board, last confirmed open on 2026-11-14. PitchMeAI is not the employer.
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