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Varicent

Senior Customer Success Manager

Varicent · Toronto - Remote

Posted 21 days ago

or apply directly on Varicent 's site. We never take the application ourselves.

Is this posting real?

This role has been open
21 days
Varicent 's roles stay open a median of 45 days
Reposted
No
Salary listed
No
38% of Varicent 's roles list one
Ghost-job risk at Varicent
high
12 stale, 0 reposted of 21 open
Hiring momentum
63 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Varicent 's own greenhouse board since 2026-08-03. Full hiring picture for Varicent .

About this role

As a Senior Customer Success Manager at Varicent, you will manage a portfolio of strategic enterprise customers, focusing on driving product adoption and value realization. You will collaborate with executive stakeholders and internal teams to align customer goals with Varicent's solutions, ensuring successful outcomes and fostering long-term partnerships. Your role will involve leading success planning initiatives, identifying growth opportunities, and maintaining customer health metrics.

Our read on this posting3.4out of 5
benefits
4/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Varicent as an employer.

What you need

  • Experience managing enterprise or strategic customer relationships within a SaaS, technology, or business applications environment
  • Experience leading executive stakeholder conversations and building relationships across multiple levels of customer organizations
  • Demonstrated success driving customer adoption, retention, value realization, or business outcomes
  • Experience identifying account growth, expansion, renewal, or customer development opportunities
  • Ability to connect customer business objectives to technology solutions and measurable business impact
  • Strong project coordination, stakeholder management, and problem-solving skills across complex initiatives

What you get

  • Comprehensive medical, dental, and vision coverage tailored to your local needs
  • PTO and public holidays to rest, recharge, and do what matters most
  • Dedicated time to give back and support the communities that matter to you
  • Dedicated learning days to support continuous growth, skill development, and professional learning
  • Compensation that reflects your market and your value
  • Retirement plans designed to help you build long-term financial security

Worth weighing

  • No specific mention of tools or technologies used in the role
  • Salary range provided, but actual compensation may vary based on qualifications and market data
  • The role involves managing a high-value portfolio, which may come with high expectations and pressure

Summarised from Varicent 's posting. Read the full original.

Listed by Varicent on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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