PitchMeAI Jobs
Unframe

Technical Support Lead

Unframe · Tel Aviv-Yafo, Tel Aviv District, Israel

Posted 15 days ago

or apply directly on Unframe's site. We never take the application ourselves.

Is this posting real?

This role has been open
15 days
Unframe's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Unframe's roles list one
Ghost-job risk at Unframe
moderate
10 stale, 0 reposted of 35 open
Hiring momentum
91 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Unframe's own greenhouse board since 2026-08-03. Full hiring picture for Unframe.

About this role

The Technical Support Lead at Unframe will establish and lead the customer support function, focusing on building processes, workflows, and a team to assist enterprise customers. This role involves day-to-day operations management, hiring support engineers, and leveraging AI tools for efficient issue resolution. The position requires close collaboration with Product and Engineering teams to enhance customer experience and drive product improvements.

Our read on this posting2.8out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Unframe as an employer.

What you need

  • 6+ years of experience in technical support, solutions engineering, or a similar customer-facing technical role
  • At least 2 years in a lead or senior individual contributor capacity
  • Proven experience building or significantly improving support processes in a fast-moving startup or scale-up environment
  • Experience working with enterprise customers, ideally global or Fortune 500
  • Strong technical foundation, comfortable reading logs and understanding system behavior
  • Hands-on experience with AI tools (Copilot, Claude, Cursor, or similar)

Worth weighing

  • Role involves building a support function from scratch, which may require significant initial effort and adaptability
  • Focus on AI tools suggests a modern approach but requires familiarity with specific technologies
  • No salary or benefits information provided in the posting

Summarised from Unframe's posting. Read the full original.

Listed by Unframe on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Unframe

All 35 open roles at Unframe →

Apply to a Technical Support Lead position at Unframe - Jobs near me at Tel Aviv-Yafo, Tel Aviv District, Israel