Tutorintelligence

Customer Engineer

Tutorintelligence · Watertown, MA

Posted about a month ago

or apply directly on Tutorintelligence's site. We never take the application ourselves.

Is this posting real?

This role has been open
30 days
Tutorintelligence's roles stay open a median of 44 days
Reposted
No
Salary listed
No
0% of Tutorintelligence's roles list one
Ghost-job risk at Tutorintelligence
low
0 stale, 0 reposted of 43 open
Hiring momentum
46 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Tutorintelligence's own lever board since 2026-08-04. Full hiring picture for Tutorintelligence.

About this role

The Customer Engineer at Tutor Intelligence will be responsible for understanding and improving the behavior of robotic systems in real-world settings. This role involves collaborating with customers, Customer Success Managers, and the R&D team to investigate complex issues, identify root causes, and implement scalable solutions. The position emphasizes not just resolving immediate problems but also enhancing system reliability to prevent future occurrences.

Our read on this posting2.6out of 5
benefits
1/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tutorintelligence as an employer.

What you need

  • Strong technical skills
  • Curiosity about robotics and AI
  • Ability to work at the intersection of software, hardware, and operations
  • Experience in investigating complex issues and identifying root causes

Worth weighing

  • Role involves dealing with complex, ambiguous system behavior
  • Focus on understanding root causes rather than just immediate problem resolution

Summarised from Tutorintelligence's posting. Read the full original.

Listed by Tutorintelligence on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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