or apply directly on Ttecdigital's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 34 days Ttecdigital's roles stay open a median of 65 days
- Reposted
- No
- Salary listed
- No 4% of Ttecdigital's roles list one
- Ghost-job risk at Ttecdigital
- high 54 stale, 8 reposted of 72 open
- Hiring momentum
- 107 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-10-08
Measured from postings appearing on and disappearing from Ttecdigital's own lever board since 2026-08-04. Full hiring picture for Ttecdigital.
About this role
As a Principal Client Advisory at TTEC Digital, you will lead operational and technical aspects for a portfolio of managed services clients, ensuring high levels of service delivery and client satisfaction. Your responsibilities will include incident management, platform upgrades, and contract renewals, while collaborating with cross-functional teams to optimize services. You will also create service reviews and ensure compliance with client standards, acting as a key point of communication for both internal and external stakeholders.
- benefits
- 1/5
- freshness
- 4/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Ttecdigital as an employer.
What you need
- Experience in managing client relationships and service delivery
- Strong understanding of ITIL processes and compliance standards
- Ability to oversee platform operations and incident management
- Experience in preparing service metrics and client reviews
- Strong communication and coordination skills
Worth weighing
- Remote role based in Manila
- Focus on client satisfaction and operational excellence may involve high-pressure situations
- Role involves both technical and operational responsibilities which may require a diverse skill set
Summarised from Ttecdigital's posting. Read the full original.
Listed by Ttecdigital on their lever job board, last confirmed open on 2026-10-08. PitchMeAI is not the employer.
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