PitchMeAI Jobs
Tomofun | Furbo Pet Camera

【 5-Month Seasonal Hire】Customer Support Representative (Non-voice, pet tech company)

Tomofun | Furbo Pet Camera · Metro Manila (Hybrid)

Posted 27 days ago

or apply directly on Tomofun | Furbo Pet Camera's site. We never take the application ourselves.

Is this posting real?

This role has been open
27 days
Tomofun | Furbo Pet Camera's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of Tomofun | Furbo Pet Camera's roles list one
Ghost-job risk at Tomofun | Furbo Pet Camera
high
11 stale, 0 reposted of 19 open
Hiring momentum
24 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Tomofun | Furbo Pet Camera's own greenhouse board since 2026-08-03. Full hiring picture for Tomofun | Furbo Pet Camera.

About this role

As a Customer Support Representative at Tomofun, you will provide exceptional service to customers through live chat and email, addressing high-volume inquiries with empathy and professionalism. You will work autonomously in a fast-paced environment, contributing to team success through collaboration and thorough documentation while upholding the company's values of innovation and joy for pet lovers.

Our read on this posting2.4out of 5
benefits
1/5
freshness
4/5
career value
3/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Tomofun | Furbo Pet Camera as an employer.

What you need

  • HUGE, ENORMOUS love for pets
  • 1+ years of exceptional customer relationship experience
  • Genuinely enjoys talking to people and finding creative solutions
  • Superior communication skills
  • Proactive problem-solver
  • Ability to master new technology quickly

Nice to have

  • Experience creating knowledge base content
  • IT or technical support background
  • Experience working cross-functionally
  • Flexibility to work evenings or weekends

Worth weighing

  • 5-month seasonal contract with full availability required
  • Non-voice support role may limit interaction variety
  • Fast-paced environment may not suit everyone

Summarised from Tomofun | Furbo Pet Camera's posting. Read the full original.

Listed by Tomofun | Furbo Pet Camera on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Tomofun | Furbo Pet Camera

All 19 open roles at Tomofun | Furbo Pet Camera →