or apply directly on Thinkahead's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 26 days Thinkahead's roles stay open a median of 44 days
- Reposted
- No
- Salary listed
- No 0% of Thinkahead's roles list one
- Ghost-job risk at Thinkahead
- low 0 stale, 3 reposted of 140 open
- Hiring momentum
- 201 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Thinkahead's own lever board since 2026-08-04. Full hiring picture for Thinkahead.
About this role
As an Analyst on the Service Desk team at AHEAD, you will provide daily system support for desktop hardware, operating systems, and applications. Your role involves troubleshooting issues, managing user accounts, and acting as the primary contact for customers regarding their environment and job scheduling. Additionally, you'll be responsible for performing limited desktop maintenance and developing solutions that align with operational policies.
- benefits
- 4/5
- freshness
- 4/5
- career value
- 3/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Thinkahead as an employer.
What you need
- Experience in providing system support for desktop hardware and operating systems
- Ability to troubleshoot system and end user problems
- Experience in managing user accounts
- Skills in installation and modifications of applications
- Knowledge of operational policies and information assurance requirements
What you get
- Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
- Paid time off and company holidays, along with additional leave benefits as per policy
- Flexible work arrangements, supporting work-life balance
- Learning and development opportunities to support continuous growth and upskilling
- Employee wellness initiatives and programs focused on physical and mental well-being
- Retirement and statutory benefits in line with India regulations
Worth weighing
- Role involves troubleshooting and support, which may not provide opportunities for advanced technical development
- No specific technologies or tools mentioned, which may indicate a lack of modern tech exposure
Summarised from Thinkahead's posting. Read the full original.
Listed by Thinkahead on their lever job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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