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Think Academy US

线上客服专员

Think Academy US · Remote

Posted 28 days ago

or apply directly on Think Academy US's site. We never take the application ourselves.

Is this posting real?

This role has been open
28 days
Think Academy US's roles stay open a median of 45 days
Reposted
No
Salary listed
No
52% of Think Academy US's roles list one
Ghost-job risk at Think Academy US
high
66 stale, 3 reposted of 106 open
Hiring momentum
163 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from Think Academy US's own greenhouse board since 2026-08-03. Full hiring picture for Think Academy US.

About this role

The Customer Success Specialist role involves providing support to enrolled students and their parents, addressing inquiries, and resolving issues related to their learning experience. Responsibilities include following up on student progress, managing course arrangements, handling feedback and complaints, and collaborating with other teams to enhance service processes.

Our read on this posting2.8out of 5
benefits
2/5
freshness
4/5
career value
4/5
role clarity
4/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Think Academy US as an employer.

What you need

  • Fluent in Mandarin (spoken and written)
  • Good English communication skills (spoken and written)
  • Bachelor's degree or higher
  • Ability to handle customer inquiries and complaints patiently
  • Experience in customer service, teaching, or educational support

Nice to have

  • Experience in the education industry

What you get

  • Pay range of $20-25 per hour plus commission
  • Training and promotion opportunities
  • Annual contract renewal with potential for salary increase or permanent position for outstanding performance

Worth weighing

  • Remote work with no city restrictions
  • Requires weekend and holiday shifts
  • No cold calling or direct sales involved
  • Performance-based income potential may vary

Summarised from Think Academy US's posting. Read the full original.

Listed by Think Academy US on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at Think Academy US

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