PitchMeAI Jobs
The Quality Group

Head of CRM (gn)

The Quality Group · Hamburg (hybrid)

Posted 29 days ago

or apply directly on The Quality Group 's site. We never take the application ourselves.

Is this posting real?

This role has been open
29 days
The Quality Group 's roles stay open a median of 45 days
Reposted
No
Salary listed
No
0% of The Quality Group 's roles list one
Ghost-job risk at The Quality Group
high
64 stale, 9 reposted of 101 open
Hiring momentum
166 roles opened in the last 90 days
↑ up vs. the prior 90 days
Last confirmed on the employer's board
2026-09-17

Measured from postings appearing on and disappearing from The Quality Group 's own greenhouse board since 2026-08-03. Full hiring picture for The Quality Group .

About this role

The Head of CRM at More Nutrition will lead the development and execution of CRM strategies focused on customer retention, repeat purchases, and customer lifetime value across DACH and international markets. This role involves building automated customer journeys, establishing a KPI framework, fostering a testing culture, and expanding CRM channels beyond email. The position also requires collaboration with various teams to integrate CRM into broader commercial strategies and mentoring the CRM team.

Our read on this posting3.2out of 5
benefits
3/5
freshness
4/5
career value
4/5
role clarity
5/5
pay transparency
0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of The Quality Group as an employer.

What you need

  • 6+ years of experience in CRM or lifecycle marketing within DTC or eCommerce
  • Proven track record of building and scaling CRM and lifecycle strategies that drive retention, revenue, and CLV
  • Deep expertise in customer lifecycle management, segmentation, personalization, and customer behavior analytics
  • Strong hands-on experience with Klaviyo or similar CRM platforms, including automation, testing, and performance optimization
  • Experience scaling CRM across multiple markets and adapting strategies to different customer behaviors and market needs
  • Strong leadership and people development skills

Nice to have

  • Experience with multi-channel CRM across email, SMS, or similar channels

What you get

  • Flexible working hours and remote work options
  • Attractive employee discounts
  • Subsidy for the E-gym Wellpass
  • Workation
  • Corporate benefits
  • 28 days vacation/year

Worth weighing

  • No salary listed
  • The role requires a strong focus on retention strategies, which may involve significant challenges given the current churn rate of 36%
  • The position is based in Hamburg but involves responsibilities across international markets, which may require travel or remote collaboration

Summarised from The Quality Group 's posting. Read the full original.

Listed by The Quality Group on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

More roles at The Quality Group

All 101 open roles at The Quality Group →