IT Support Specialist

THE ICONIC · Sydney, Yennora

Posted 27 days ago

or apply directly on THE ICONIC's site. We never take the application ourselves.

Is this posting real?

This role has been open: 27 days
Reposted: No
Salary listed: No
Ghost-job risk at THE ICONIC: high
Hiring momentum: 21 roles opened in the last 90 days
Last confirmed on the employer's board: 2026-09-17

Measured from postings appearing on and disappearing from THE ICONIC's own greenhouse board since 2026-08-03. Full hiring picture for THE ICONIC.

About this role

The IT Support Specialist role at THE ICONIC involves providing hands-on, customer-focused IT support to internal users at their Fulfilment Centre and Headquarters. Responsibilities include diagnosing and resolving technical issues, managing IT assets, and maintaining documentation while ensuring high-quality service delivery. The position requires working closely with internal teams and external suppliers to enhance support processes and user experience.

Our read on this posting3.0out of 5

benefits: 4/5
freshness: 4/5
career value: 3/5
role clarity: 4/5
pay transparency: 0/5

Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of THE ICONIC as an employer.

What you need

1–3 years’ experience in an IT support, service desk, desktop support or similar technical support role
Experience working with a service desk or ticketing system
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication skills
Willingness to travel between THE ICONIC hub locations (Yennora and Barangaroo)
Experience supporting a range of end-user technologies and enterprise IT services

Nice to have

Experience with Microsoft Intune for device management
Jamf Pro administration and support for Apple devices
Experience with printing solutions and warehouse-related technology
Exposure to asset management platforms
Understanding of Microsoft Active Directory and group policies

What you get

Access to learning days, hackathons & Linkedin Learning
Parental leave program and an extra day off for your kids' first day of school
Paid day off for your birthday and an ICONIC voucher
Staff discount and sample sales
Access to Fitness Passport and wellbeing programs
Employee Assistance Program for you and your family

Worth weighing

Role is fully office-based, requiring presence five days a week
Focus on first- and second-line support may limit exposure to advanced IT projects
No salary information provided in the posting

Summarised from THE ICONIC's posting. Read the full original.

Listed by THE ICONIC on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.

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