or apply directly on Swoogo's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 2 days Swoogo's roles stay open a median of 16 days
- Reposted
- No
- Salary listed
- No 0% of Swoogo's roles list one
- Ghost-job risk at Swoogo
- high 2 stale, 0 reposted of 5 open
- Hiring momentum
- 5 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-17
Measured from postings appearing on and disappearing from Swoogo's own greenhouse board since 2026-08-03. Full hiring picture for Swoogo.
About this role
As a Sr. IT Support Engineer, you will manage IT support across various platforms including Google Workspace and Slack, focusing on both automation and personal interaction. Your responsibilities will include building AI-assisted workflows, managing endpoint devices, and ensuring smooth onboarding and offboarding processes. You will also collaborate with Security & Compliance on access reviews and incident triage.
- benefits
- 1/5
- freshness
- 5/5
- career value
- 4/5
- role clarity
- 4/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Swoogo as an employer.
What you need
- 5+ years in IT support/systems or similar roles
- Deep hands-on experience with Google Workspace, Okta, 1Password, Claude, and Slack administration
- Experience with MDM platforms (Jamf and/or Intune) for Mac and Windows fleets
- A track record of building automation or self-serve tooling that improves employee IT experience
- Judgment to know when automation is appropriate and when human interaction is necessary
- Strong writing/communication skills to ensure personal interactions even in automated responses
Nice to have
- Software development experience (scripting, internal tools, or full stack apps)
- Hands-on work with agentic AI workflows and MCP servers
- Compliance-adjacent experience (SOC 2, ISO 27001, or similar frameworks) and comfort with compliance platforms like Vanta
Worth weighing
- No salary listed
- Role involves both automation and personal interaction, which may require strong judgment skills
- Focus on building tools and workflows may appeal to candidates interested in process improvement
Summarised from Swoogo's posting. Read the full original.
Listed by Swoogo on their greenhouse job board, last confirmed open on 2026-09-17. PitchMeAI is not the employer.
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