Product Manager - Customer Operations
Suitsupply · Amsterdam, North Holland, The Netherlands
Posted about 2 months ago
or apply directly on Suitsupply's site. We never take the application ourselves.
Is this posting real?
- This role has been open
- 55 days Suitsupply's roles stay open a median of 55 days
- Reposted
- No
- Salary listed
- No 54% of Suitsupply's roles list one
- Ghost-job risk at Suitsupply
- high 144 stale, 4 reposted of 174 open
- Hiring momentum
- 218 roles opened in the last 90 days ↑ up vs. the prior 90 days
- Last confirmed on the employer's board
- 2026-09-27
Measured from postings appearing on and disappearing from Suitsupply's own greenhouse board since 2026-08-03. Full hiring picture for Suitsupply.
About this role
As a Product Manager for Customer Operations, you will oversee the strategy and evolution of the customer service technology stack, including Salesforce and various automation platforms. Your role involves managing system implementations and migrations while ensuring the reliability and scalability of these systems to support global operations. You will collaborate with leadership and external vendors to enhance performance metrics and drive continuous improvement.
- benefits
- 3/5
- freshness
- 1/5
- career value
- 4/5
- role clarity
- 5/5
- pay transparency
- 0/5
Scored from the posting itself — how clearly the role is described, how much it says about pay and benefits, and how recently it was listed. Not a judgement of Suitsupply as an employer.
What you need
- 5+ years of experience in product management or platform ownership roles focused on customer operations or enterprise systems
- Deep experience with CRM platforms, including Salesforce
- Proven track record leading complex, large-scale system implementations or migrations
- Strong understanding of customer service technology stacks, including automation and telephony
- Comfortable operating at both strategic and execution levels in complex, cross-functional environments
- Able to balance speed, stability, and long-term platform health
What you get
- Autonomy to take ownership and make meaningful decisions
- Opportunities for personal and professional growth in a supportive environment
- Commitment to sustainability and ethical business practices
- 40% discount on Suitsupply products
- Competitive salary of €60,000 - €80,000 annually based on relevant skills and experience
Worth weighing
- Role requires strong technical fluency and ownership
- Focus on large-scale implementations may involve high complexity
- No specific mention of remote work or flexible hours
Summarised from Suitsupply's posting. Read the full original.
Listed by Suitsupply on their greenhouse job board, last confirmed open on 2026-09-27. PitchMeAI is not the employer.
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